Khaled
I purchased these coins last year
I purchased these coins last year, and until now they still have not arrived in my account.
Response from RemittixSep 8, 2026
We’re sorry to hear that you’re still waiting for your tokens. We understand how frustrating that must be, particularly after such a long period. We’d like to look into the specific transaction rather than speculate about what happened. If you can provide your purchase details, wallet address, transaction hash, and the date of the transaction through the appropriate support channel, the team can investigate the status and determine where the issue occurred. We take reports of missing tokens seriously and encourage you to contact support with the relevant transaction information so it can be properly reviewed.