Donna F.
Beware
Beware! Called and spoke to a representative from this company and received a quote for moving. Stated I needed to sign and pay deposit to hold price. Was told there was a 48 hour cancellation policy. Signed and paid $1900 deposit but tried to cancel a day later. Their cancelation policy states that they have a 48 hour cancelation policy, but where they scam you is the sentence that states that if they assign a moving company within that 48 hours it is considered "services rendered" and you lose on deposit if you try and cancel. When I tried to cancel 24 hours after paying deposit they said that they had already assigned my move to a mover and therefore I was unable to get my money back. When I asked for proof of this assignment (because they did not notify me that the move had been assigned) they gave me a company name and customer service number. I called this number and they did not have any information on me or my move. When I called back to customer service at Relocation Nation, they said "they had a signature and everything" of the assignment to this company but would not email me proof of said signature/assignment. I am now out $1900 and they have no remorse for what they are doing to people.




