Ken H.
They said there would not be any…
They said there would not be any changes to the price. I specifically confirmed it over and over. 5 days before the move they raised the price substantially. Watch out

About Relocation Nation Moving and StorageAwesome Moving, Great Advice, No Heavy Lifting!Relocation Nation Moving and Storage is a fully licensed, bonded, and insured moving company. We offer services in the local and long distance moves, as well as short and long-term storage. We understand that moving is generally an extremely stressful circumstance piled atop all the other activities surrounding the process. A lot of individuals are buying/selling a home, shifting credit card information, turning the electric system off, and a wide array of different tasks, which are all a part of the moving process. Relocation Nation Moving and Storage intends to take any stress related to moving off of the shoulders of our customers. We go the extra mile in terms of moving customers across country lines.
Relocation Nation Moving (relocationnationmoving.com) has 75 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Showing 72 reviews with 1 star · Clear filters
Ken H.
They said there would not be any changes to the price. I specifically confirmed it over and over. 5 days before the move they raised the price substantially. Watch out
E D.
Please, please DO NOT use this company. The first flag should have been being charged $300, approx 20% of the most cost, to pay our deposit by credit card. I now believe that this is because they know that at some point the customer will file a dispute with their credit card company. There was a parade of increased charges once they had the deposit. The nightmare truly began once they had our furniture - they frankly held it hostage, adding more costs, totally losing track of it, providing little to no communications, deflecting to their contracted mover (All Nations Moving) who in our case then subcontracted it to another company (United Moving - note, NOT United Van Lines) The United Moving dispatcher insisted that an 18 wheel truck could not come to Crescent City, CA where Home Depot and Walmart appear to get deliveries all the time. They said they would charge $550 to transfer it to a box truck, but when we disputed that, we were told they would just throw our load out in the street. Because at this point you just want your goods, you don't object to paying. When they finally arranged a delivery, after waiting all weekend for the delivery, a single person (guess they assumed we would help unload) showed up on Sunday night at 7PM with someone else's furniture. Luckily, we were allowed to look in the truck before sending the final charge via Zelle. A week and multiple unanswered calls later, our load was delivered at 7AM on the following Monday with the kind of damage you would expect from furniture and boxes being moved all over the place into multiple trucks. Who knows how, if at all, they will honor any damage claims. My next reviews are complaints to the Florida and CA AG's offices as well as the BBB. Thankfully we have a full paper trail of all our communications with them that includes more details that this review can accomodate.
Janice C.
They need to be upfront with the price Scaming people out of money and then not disclosing all the information should be against the law. They should have there DOT licenses revoked from the any state .consumers affairs BBB and DOT Should look into this company and how much money they have stolen from customer from not being upfront.they give you a good quote to get you in the door. Then once you done You have no choice. THEO, MELISAA CUSTOMER SERVIC MANAGR and ELI all are part of scaming people.
Tanna
I paid this broker a deposit of $1,466 for a long distance move and after reading all the bad reviews cancelled the move within 24 hours. The Contracts states you can cancel within 48 hours and get your money back minus their "10% processing fees". After I cancelled the move they have ignored all my many requests for them to answer how and when my refund will be issued. I have received no response of any kind. The broker was completely rude and unprofessional about my cancellation.
CP
Brandon, their salesperson, will SCAM you. Here are the lies he and their small team told me. They will say anything to sell you. Then SCAM you. He should be fired. I know the promises he made, and their customer "care" department will just bully and scream at you. They claim they don't have recordings of the calls, I don't know about that. They don't care once they get your money and your signature, they continue this scam with everyone. See the other negative reviews on various sites. SOME OF THEIR LIES: 1. I asked him to redo my inventory, and the contract still came in with cubic footage way below the quotes of other companies. I asked him to please fix the contract. He said, no worries, it is fine. As long as I don't have more than 40 boxes, all the items will fit. I don't need to worry. Just sign. - LIE, this is where they scam you. You get a call from Jessica the day before the move to inventory your items, and she says that cubic footage does not match. Well, of course it doesn't, I have the number from the other companies, and the number that I told Brandon to update on the second contract, but he insisted not to and it's fine. NOPE, they will persist that is what you signed for, so either pay up or leave the items behind. I'm talking $2,000 above what you signed for. This is a scam. By the way, Brandon will not answer your calls and texts anymore once you sign. Even though, he claimed that he will be your point of contact during the move, you don't need to worry, but actually you do. He is a broker, and a LIAR. He just says what he needs to sell you. 2. Your items will be picked up Monday at 8am. You will get a call on Sunday to confirm your items. - even when I asked if this was for sure or if there was a window, he said he had a truck coming for sure at 8am. Nope, I got the call on Monday and the truck came at 5pm on Tuesday. 3. Your items will arrive by Friday (within one week). They will be picked up and put last in a truck of items, and go straight to the destination. - Nope, I even asked, what if there was a delay (all to common with moving, what would be the latest delivery. He said Saturday. Nope, my items were picked up in an empty truck and taken to a storage warehouse four hours out of the way, and would be available to be delivered two weeks later than planned. 4. We will use plexiglass and separate all your items from others so they don't get mixed up. We will also number and tape up all your boxes and pack furniture nicely and assemble it for you upon arrival. - Every bit of this is lies. They did none of this. In fact, they LOST hundreds of dollars worth of items, and a number of my other items are damaged. The movers were so bad. They did not pay attention to anything fragile, they stacked boxes of books on fragile items and caused boxes to split down the side. They scratched up my walls and brought in a lot of dirt. My bed has moisture damage, assuming from their warehouse. The furniture they assembled has had the screws stripped, pieces cracked and broken. These people don't know how to handle the items. They really don't care. I don't know how I will disassemble and reassemble furniture now that they stripped so much of it. It has been more than a month since the move, and I'm still waiting on the insurance to respond even to the numerous photos of damage I sent them. 5. Their reviews are legitimate. - Look again, scroll back far enough and you see sometimes the same reviews posted again and again, sometimes with the same accounts or other accounts. THIS IS A SCAM. STAY AWAY. Do not work with them or Easy Movers USA. Oh by the way. They accidentally gave me someone else's box and someone else's TV. I noticed the TV and told the mover. He said "Keep it." He did not know who to give it to. The box? I held these items for more than a week because one mover said someone would come to get it. I asked the Easy Movers corporate team after more than a week, she said throw it away. No one had claimed it so far. I thought this was preposterous!
Joanna H.
If I could give zero stars I would. Absolutely horrible. These reviews are real and do not use these people. Extremely expensive, horrible communication, nobody knows anything just lie to you to get you off the phone. The phone rings forever. It will be a week as of tomorrow and my stuff is still not here, nobody knows where it is, nobody can tell me where is it. Nobody knows where the drivers are. Do not use these people.
Lori R.
The salesperson told verbal and by omission lies about what to expect for my move. First, did not disclose they were a broker and would not actually be doing my move. Told me delivery would be 2-4 days. Because its a 3rd party who actually picked up, they are taking my stuff to another location, UNLOADING IT, where it will sit waiting on a semi and will not be delivered for 14-21 days. While I understood I would be liable for damage to glass items, I was not informed it would be loaded/unloaded multiple time, thereby increasing the risk. They took an e-check for the initial payment, so I assume that would be fine for the other two payments, but the third party only took cash, MO or would WRITE DOWN ON A SHEET OF PAPER YOUR FULL CREDIT CARD INFORMATION, INCLUDING cvv. High risk for credit card fraud. At this point do not know where my belongings are, or when it will be delivered. Called Relocation Nation and told them to pull the call to hear the lies Jonathan told me, but have not heard back from them.
Margo V.
The company didn’t tell me they’d farm the move out to a third party. The movers they hired, Easy Movers from the Chicago area, lost, damaged or destroyed (stole ?) over $5,000 of my property. They assumed no responsibility and told me my only recourse was with the company I didn’t hire! Of course that company has done nothing to locate my missing items or process my claim. DO NOT USE THIS COMPANY if you value your property and want it delivered.