RegentologyReviews of regentology.com

Response from RegentologyNov 15, 2022

Dear Tom, I am so sorry to hear that your experience with our company has not met your expectations. We understand that you are not happy with our service. Rest assured we work very closely with all our agents to connect them with leads as close to their preferred criteria as possible. After reviewing your account and multiple communications by you, I’m sorry to hear that you are feeling our service is not worth pursuing but you can rest assured that we are a hard-working, legitimate startup that operates ethically with our customer’s needs in mind. As noted on your account, you are eligible for a credit-back. Also, as we have explained that you have the ability to reject any lead until you get the lead you wish to work with and lead rejection is never held against you in any way. At this point we have done all we can to assist. However, if you have any additional questions, concerns, or comments, or if we may be of assistance now or at any point in the future please do not hesitate to contact us. Sincerely, Usman Sayed Founder of Regentology.com

Response from RegentologyNov 17, 2022

Dear Lenny, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews, and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue. Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business. Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome. Looking forward to hearing from you soon. Best, Sam Miller Customer Service Director

Response from RegentologyMar 29, 2023

Dear Nick, We're sorry to hear that you've had a negative experience with our service and we appreciate your feedback. We apologize for any inconvenience or frustration that you may have experienced with the leads provided to you. We want to let you know that we have paused our services over the last 2 months (Feb and March 2023) to address concerns regarding our leads and service. We've made a significant investment in training and improving our services as we are dedicated to the continuous improvement of our service. We now offer a new and improved service with the option to get scheduled appointments or live transfer. We understand that we may have fallen short of your expectations in the past, but we are committed to regaining your trust and addressing any concerns you may have had. We want to ensure that we provide our clients with the best possible service and lead quality. We would like to extend our sincerest apologies and offer you the opportunity to try our new and improved service. We hope that you'll give us another chance to provide you with high-quality leads that meet your expectations. Thank you for taking the time to provide us with your feedback. We take all feedback seriously, and we will use your comments to improve our service moving forward.

Response from RegentologyNov 17, 2022

Dear Lenny, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue. Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business. Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome. Looking forward to hearing from you soon. Best, Sam Miller Customer Service Director

Response from RegentologyNov 17, 2022

Dear Susan, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue. Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business. Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome. Looking forward to hearing from you soon. Best, Sam Miller Customer Service Director

Response from RegentologyNov 17, 2022

Dear Didi, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue. Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business. Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome. Looking forward to hearing from you soon. Best, Sam Miller Customer Service Director

Response from RegentologyNov 17, 2022

Dear Virginia, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue. Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business. Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome. Looking forward to hearing from you soon. Best, Sam Miller Customer Service Director

Response from RegentologyNov 17, 2022

Dear Andrey, I am so sorry to hear that your experience with our company has not met your expectations. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. Unfortunately, someone is going around the web with fake accounts and leaving us negative reviews and tarnishing our reputation. While we'd love the opportunity to regain your trust, we first need to properly identify you to ensure you are one of our clients. That being said, If you can kindly give us a call to verify your account we would be happy to prioritize the issue you're facing with our service, and our team is ready to work with you to resolve the issue. Rest assured we’re passionate about what we do, and it hurts when someone says something negative about your business. Once again, we are truly sorry for the inconvenience and look forward to working with you for a positive outcome. Looking forward to hearing from you soon. Best, Sam Miller Customer Service Director