Mike
Non responsive. Do no use
I was interested in obtaining details about their crypto IRA. I attempted to chat, 3 times, sent an email and contact form. NOTHING!
With our rapid delivery guarantee, you can expect your order fully insured and in hand within a week from purchase. As your premiere precious metals firm, Regal Assets takes pride in aligning itself with exceptional customer service, security, grading,...
Regal Assets (regalassets.com) has 23 customer reviews on Five Star Index, with an average rating of 1.5 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
Showing 20 reviews with 1 star · Clear filters
Mike
I was interested in obtaining details about their crypto IRA. I attempted to chat, 3 times, sent an email and contact form. NOTHING!
Jay M.
I cannot urge strongly enough to warn the public against purchasing precious metals with Regal Assets at this time. The CEO has literally vanished, there is no one at the company to properly communicate with, to solve any client issues and there are millions of dollars of people’s funds and or precious metals missing. I am the executor of my parents estate, they had a metals backed IRA affiliated with Regal Assets as the metals holding company. Our funds RA is or was holding aren’t even in an investment account, they are liquidated assets, after tax precious metals being held in a sub account (supposedly), taken from the annual required IRA distribution, my parents used this account whenever they needed cash. My parents have been dead for a year and this still hasn’t been resolved. I have to answer for all accounting during this probate process in managing their affairs. After corresponding with RA on this matter for 10 months, and then directly with now former “president” in name only for almost 6 months via multiple emails, phone calls and texts, a time wasting tactic no doubt directed by the CEO who knows exactly what happened ti millions of client funds and metals supposedly in a safe vault. It’s almost hilarious really I saw right through all of their tactics. While this former “president” person does flaunt a wealthy lifestyle I have no evidence to suggest wether she is innocent or guilty of collaborating in thievery or money laundering under the guidance of the CEO, Tyler Gallagher, a Canadian citizen. Recently the former “president” has been continually helpful with angry depressed clients (now victims) and is seemingly in the dark as to exactly what illegal activities had taken place, only through proper investigation will the public find the truth. Google search for Victims of Regal Assets where several people suffer severely, wondering what happened to their life investments, their money, their purchased metals, Google for yourself BBB and other reviews to read the stories. The CEO whom I spoke with myself is quite cavalier attempting to muster a measured amount of empathy while of course offering zero accountability, zero plan to remedy and now zero communication. Collectively, victims experiences are much the same as I’ve been in communication with several. RA only owes me $41k and I’ve heard every possible lame excuse and promise you can creatively imagine. This legally had become my mothers estate, my probate lawyer has emailed an associate from RA multiple times and said never in her life as an estate lawyer has she come across such deception and unfair business practices. This is literally Bernie Maydoff 2.0 If you are having troubles with Regal Assets, skip the months of frustration, the silly chats with college girls answering the phones from an apartment, do not believe their marketing promises, do not ask for a “starter kit” and certainly do not fall for all of their grossly obvious tactics to buy time or not know what happened to your account but “will check”. Read complaints on this platform, file immediately with the FBI as there is now a case started, file complaints with DFPI, CFTC and GO DIRECTLY TO LITIGATION by calling a Los Angeles business or civil attorney, as I now find myself doing after giving them too much opportunity to “act in good faith”. It takes a bit to find the right attorney just search consumer litigation or business litigation on Justia. CEO Tyler Gallagher is now a full time video game host/player @team33 who does payouts for online gaming his new endeavor with payouts exceeding over $800,000 already this year while going dark with his RA company. Suspicious? Indeed. He also has partnered with a rental home/music studio in the Hollywood Hills called House 33. I’ve offered him a 50% reduction in what they owe me and was ignored so I’m all in on social and legal. This is the current truth, no one is actually running this business any longer, yet somehow two people more in the last few months have been scammed over $1million each, it’s only the tip of the ice burg. This company needs a full forensic analysis by the department of justice. RA literally knowingly stole or misappropriated my deceased mothers money and is preventing me from performing my legal obligation during an already horrible family loss that they are quite well aware of. Shady, low brow, bottom feeder company has lost its reputation. I believe on justice and that this will soon find its way into the media. I warned the CEO via the former “president” I would be applying measurable pressure and I intend to continue with every tool available until all of these victims are taken care of for their losses. This company formally needs it’s ability to continue doing business, to cease immediately and people in jail.
Frank B.
FRAUD SCAM ALERT: After twelve months … NO Metals, NO Refunds, and NO Communications—the company has gone dark! In October 2021, my wife and I transferred funds from our IRA accounts to Regal Assets to purchase metals. In April 2022, after several messages and texts, the president of Regal Assets sent us an email stating our metals had been received at the depository and were waiting to be checked into our account. As "proof," the president emailed us a handwritten shipping doc dated April 26th that we did not view as verifiable. From May 1st to June 5th, we regularly asked when metals would be reflected in our account. The president gave us a litany of excuses, telling us she is picky with choosing our metals, the depository is short-staffed, they had a mishap with their paperwork, etc. Yet our accounts in the custodial company system still showed "awaiting metals." Finally, on June 6th, with no metals in our accounts, we reached out to CNB for help resolving this. After several unsuccessful months, now coming up to a year, of receiving only reactive communication from the president and the CEO of Regal Assets, we still don't have a resolution. We've tried numerous times to contact Regal Assets and no one has ever returned our call—the company has gone dark. We're extremely confident this is evidence Regal Assets is scamming/defrauding customers of their money and possibly all their metals. We hope to avoid others being in our situation, having your investment or metals held hostage by this nefarious metals firm. I would highly advise not to invest or have any metals with Regal Assets.
Zied C.
Scammers, They scam only wealthy people and they ignore the rest