Reefperfumes is listed under Cosmetics & Makeup.
Reefperfumes (reefperfumes.com) has 65 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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HFM - D.
DELAY in DELIVERY and no response from Customer Care.. I placed 2 orders for 16 nos. of REEF Perfumes. First order was placed on 20-Sep and second order was placed on 24-Sep. Both the orders are not delivered till date and there is no contact from REEF side. Many times, I tried to contact the Customer Service through calls and email, but no response.
saaema P.
As many others have stated, reef lied to me in yas mall Abu Dhabi. They first overcharged me then they told me it’s a tax which was never stated before. They said I can claim back at the airport. They didn’t need my passport however all others took my passport details. Their employees have clearly been trained to lie and steal off customers.
Adam L.
I tried to place an order on the 25th of June but seemed there was an issue at checkout. £200 roughly it cost me after the conversion rate. No order confirmation as the order never went through yet payment was still taken and no refund has been made. Tried emailing, WhatsApp and instagram DM but have been ignored in all forms of messaging.
ali
Reef prefum attitude of the way they advertise in reem mall and gallarya nall in abudhabi seems to be cheap and unprofessional and they bother people by chasing them. I will never ever buy from them till they stop such bad attitude as if we are in the streets not in a mall. Please stop.
com O.
Place Dubai mall Kiosk. I had a highly unpleasant experience with a seller named Mohammad. After making a payment, I asked for a tax refund registry for tourists. He assured me that such registration was no longer necessary, and the new system merely required displaying the invoice at the airport to receive the VAT refund. Skeptical of his claim, I checked with various shops, all of which confirmed that registering the purchase and providing passport details to the VAT system was indeed mandatory for the VAT refund. Within just 30 minutes, I returned to Mohammad, politely requesting a refund and the return of the perfume. He refused and impolitely denied my right to return the item unless I opened it!! Frustrated by his response, I mentioned my intention to escalate the matter to the Dubai consumer authority. Mohammad dismissively encouraged me to do so.I approached the mall's information desk and explained the situation. Upon verifying that the invoice and the original packaging remained untouched, they intervened and facilitated the return of my money at the reef kiosk while I waited at the info desk.
