Fieldlens by RedTeamReviews of redteam.com

I want to start by saying I like Redteam, the system was clearly built by someone who understands construction and I appreciate that. Furthermore, the chat box interface was great, very helpful, and the customer service was always very present. However, overall, the site is frustratingly slow and constantly needs reloading. It simply seems that Redteam needs a larger server. Additionally, the mobile site on the iphone is very buggy and sometimes doesn't work at all--it also seemed to get worse after the update. The lack of customization is also frustrating. It seems to force you to do it a certain way, which most of the time is ok, sometimes its just agonizing. For example, the if there's a mistake in invoicing, all invoices up to the point of the error must be deleted and re-created after the mistake in the invoice prior is corrected. Stuff like that is very annoying. Thanks for collecting feedback, hope it's helpful.

I think the customer service people are exceptional and kind and positive. I think this program is too small for a large business. It has great functions for project managers I hear but average or below for accounting/billing capabilities. It is the most lengthy and cumbersome posting process I have ever used and I've been in accounting for over 30 years. Most of the fixes I recommend for efficiency can not be accomplished like correcting layering issues, assigning MI or SI to certain vendors to avoid repeat entries, when someone commits then uncommits to change a job cost it kicks out of posting to QB and i have to re-post the invoice, having to select the scope which is always the same as the job, having to change and commit the tax when it's different than the invoice because it doesn't stick with what is posted, posting the cost more than once for a single line commitment, These are a few of the extra steps that happen with almost every invoice making the job take twice as long as it should. This is the perspective from the billing entry side. I'm sure project managers have a more positive experience.

We are having issues with pdf files and uploading excel files since the latest update. While support did respond in a reasonable manner the response is less than helpful. WE are now supposed to tell our GC's the problem is with their pdf reader and second we are now going to have to input manually the excel spreadsheets that used to be a simple upload and we were told there was no fix for that. Last I still have no response on the issue of retainage and giving us the option of either retainage by line item or retainage by total amountbilled. As a subcontractor this is extremely important.

Not bad, not good. Some of the modules can be cleaned up to be more efficient with less steps. Un-committed vs. Committed, should be made easier to back things out. Connections get very slow late in the afternoon, which may be related to server capacity and increased use.

I'd like to see a safety inspection type feature. a lot more user friendly functions in the schedule features. Also, I'd like to see templates and usable documents. Construction report features would be great too.

1. Being able to legally update the prints as they're revised. 2. Selecting an elevation symbol (or similar) that directs me to that elevation. 3. App sometimes says picture is uploaded, and actually isn't. There's several more, I just can't think of them off the top of my head at this time.

The software has a lot of potential to be exactly what we need it for. There are quite a few areas that need work and or improvement to make them more usable for the every day application.

There are several items that just dont work so well - otherwise it is a good program