I collected receipts for over a year and scanned them into the app, but when I wanted to take my legally earned, hard-earned, and time-consuming 50 dollars, they decided not to pay me such a huge amount. They found a reason not to pay, but they didn't explain it. They just blocked my account and that's it. I wrote to them, but to no avail. Don't waste your precious time on these scammers.
TE
Teresa
Don't bother with down loading this…
Don't bother with down loading this cash APP.
When it comes time to redem your points, they will come up with a reason for you NOT to get your reward card.Below was the reason they sent me.
ReceiptJar Support 2 (ReceiptJar)
May 21, 2025, 02:56 GMT+8
Hi Teresa,
Thanks for getting in touch.
We understand it’s disappointing to have a redemption rejected. After reviewing your account, the decision was based on receipt issues that fall outside our guidelines, specifically:
❌ Invalid Receipts – distracting background, crinkled, and EFTPOS receipts.
While some receipts may have passed our initial automatic checks, they didn’t meet our manual review standards.
To avoid this in the future, please ensure your receipts are:
Clear, upright, and well-lit
On a plain background with no other receipts in the picture
Showing all key details (store name, date/time, items and their amount, and total)
More information can be found here:
How to get instant approval
Why are my receipts being rejected?
Your account is still active, and you’re welcome to continue using the app. Just make sure to follow our guidelines, as repeated issues may lead to permanent suspension.
Let us know if you have any other questions — we’re happy to help.
Best Regards,
Thays
ReceiptJar Support
BS
beverly S.
SCAM
SCAM! Tried to cash out for my $50 card and my account was suspended for receipt diving they called it. All the receipts I posted were from my household as I explained to them in an email. They basically accused me of stealing and I told them I wanted to speak to a manager/supervisor, needless to say they stop responding. Don’t waist your time of this scam of an app. They are NOT going to send you any rewards. And they are jerks!!!
KA
Kathys
Don't waste your time. They will eventually suspend you.
After three years, I was suspended and of course, lost whatever points I had. Thank you, receipt Jar for being complete assholes.
KM
Kenyona M.
My account was suspended also but…
My account was suspended also but unknown reasons. Allegedly I was breaking the rules which all I did was use receipts for my family and upload when I tried to cash in my $20 receipts. It took me almost 3 months to get there. They told me I was suspended because I broke the rules and they didn’t pay my money so be careful if you start redeeming too much. They won’t pay you and suspend you until you book the rules like I didn’t me!
CM
Cedric M.
Suspended my account when I tried to cash out
Used this app for a full year, then went to cash out for a $40 gift card & they said I violated their terms. Don’t waste your time with them.
LP
Lorena P.
They don’t want to pay
Once the time comes for them to pay they’ll find any excuse not too. They are accusing me of fraud, but show no evidence. Total waste of my time. Receipts Hog and Fetch are a better option.
AC
Angela C.
Do not use this company they will not…
Do not use this company they will not pay out for legitimate receipts. I am looking into suing them right now or filing a class action. They will suspend a legitimate account and they do not pay out. Do not use this app.