ReceiptjarReviews of receiptjar.com

WARNING TO USERS: They will flag and deactivate accounts that actually cash out. I just loss access to my account. They stole all of my points for not connecting a "supporting email"-- which is nonsense. I reached out to support upon randomly getting a deactivation email. This is what you can expect from a company like this: Me: Hi there, It seems my account was mistakenly deactivated. I never received any kind of account related email about updating or verifying my email address, which contrary to what your email states, has been connected and synced on your app for many years. How can I regain access? Thanks, THEM: Hi Greg, Thank you for reaching out to us. After reviewing your account, we found that it was deactivated on October 15, 2025, because a supported email wasn’t connected in time. We understand this may be disappointing. As mentioned in our earlier emails, connecting a supported email was required to keep the account active. Since this step wasn’t completed by the deadline, the account was unfortunately deactivated. Regrettably, this also means that any points earned on the account have been forfeited, and the account can no longer be reactivated. We’re sorry for any frustration this may cause. Thank you for being part of the ReceiptJar community. We truly appreciate your understanding.🙏

Zero stars!! They are a scam. After I saved and saved. They rejected my recipes and suspended my account. It’s fake! Do not use this app!!!

As everyone else said, I was told my account was suspended due to inactivity, not even a heads up email saying the closure was imminent, total waste of time. Do not bother

Received the following email: "Dear ReceiptJar Member, As part of our ongoing review process, we’ve taken another look at your account activity. Unfortunately, we’ve found that certain submission patterns continue to fall outside of our platform guidelines. Your account was flagged for one or more of the following: Blurry/Unreadable receipts, Captured upside down Refund Receipt What This Means As this isn’t the first time we’ve identified issues on your account, we’re unable to approve your current redemption request. As a result, your ReceiptJar account has been suspended. What you can do: If you believe this decision was made in error or would like to discuss it further, feel free to reply to this email. We’re happy to review your case and provide more clarity. Thank you for your time with ReceiptJar and for being part of the community. Best regards, The ReceiptJar Team" This was after cashing out points for a $20 Amazon gift card, which their email acknowledgment stated: "Once your request has been submitted, we will review your receipts before issuing your reward. It can take 5-10 business days to process your redemption depending on your account score. " Yet their own website states: "It takes around 5 business days to process redemption. During the 5 days, our team will review your account and check that the majority of your receipts are valid, and your referrals are legitimate." The app has already scanned and approved all these receipts. In a email from June 3 I told them: "You need to check your app's coding. It has been randomly rotating images taken of receipts for months!" The first or second image for random receipts would be rotated from the upright position after the image was taken. There was nothing I could do to fix the issue as it was all due to the app. They responded not by fixing the issue but the following reply: "Hi Gregory, Thank you for sharing this feedback. If you encounter this camera issue again in the future, please don't hesitate to reach out to our Support team so we can assist you and investigate the matter. As mentioned, when uploading receipts, please ensure the images are clear and meet the following criteria: Clear, upright, and well-lit Placed on a plain background with no other receipts in the image Showing all key details: store name, date/time, item names with their amounts, and the total Thank you for your understanding and continued support.🙏️ Best Regards, Gisele ReceiptJar Support" I am filing a complaint with my state's attorney general for fraud.

Very slow payout. Waited 3+ days for a $5 reward and was banned for supposed fraudulent activity on my account. Complete waste of time.

I have been using this app since 2023 with multiple $5 redemptions. This past redemption, I accumulated enough to redeem a $10 and $20 redemption, greater than my usual $5 redemptions I have taken in the past. Fair warning, they claimed my receipts were invalid and completely denied my redemption without crediting any "valid" receipts. A YEAR'S WORTH OF WORK! Nothing has changed in my receipt submissions. I suspect the company may have a policy where they must do a manual review for redemptions over $5. They take your data, then do not pay as promised. Their own help section or how-to will not explain this. False advertising, failing software, wasted time. They then had the audacity to remind me to continue submitting my receipts after they essentially stole my data and $30. I will be requesting my remaining $5, closing my account, and deleting the app. There are plenty of other receipt apps that I have used over the years that actually pay for receipts they approve. Don't dare request more than $5 at the end of the day OR just don't give them any more data. Poor business practices.

Waste of time. Have the receipts they claim issue. Then they suspend account. I deleted before they did that.. I found odd it took days and sent and email.i was reading reviews because of. They are complete trash. Been using receipt hog and coin out love them. DON'T USE RECEIPT JAR!!!!!!!!

I would give zero stars if I could. After over a year of faithfully uploading receipts and saving more than $100 in rewards, Receipt Jar banned my account with no clear justification right when I tried to cash out. Their accusations were vague, and customer service was completely unhelpful—ignoring all my requests for evidence and refusing to pay. I submitted the same receipts to other apps like Fetch and Receipt Hog, which accepted them without issue and paid out promptly. Receipt Jar’s behavior is deceptive and feels like a scam designed to waste your time and never pay you. Don’t make the same mistake I did.