Alex N.
Lovely products and professional…
Lovely products and professional customer service
Response from Rebels MarketOct 6, 2023
Hi, Alex, Thank you for purchasing from us. Cheers, Grace
RebelsMarket has changedRebelsMarket previously operated as an online marketplace where independent sellers listed and fulfilled alternative-fashion products. That marketplace model has ended.Today, RebelsMarket is being rebuilt as a made-to-fit leather goods company. We work directly with selected workshops to produce footwear and jackets after each customer orders.We recognize that the transition was not handled as well as it should have been. Some reviews here relate to the former marketplace, while others reflect problems experienced during our transition. We are not asking customers to overlook those experiences.We are resolving outstanding concerns, strengthening our fit and quality-control processes, improving communication and inviting current customers to share honest feedback.We know that trust cannot be restored through an announcement. It must be earned through how we serve every customer moving forward.
Rebels Market (rebelsmarket.com) has 284 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Showing 181 reviews with 5 stars · Clear filters
Alex N.
Lovely products and professional customer service
Response from Rebels MarketOct 6, 2023
Hi, Alex, Thank you for purchasing from us. Cheers, Grace
Dennis
Fast delivery and great support. Thank you
Response from Rebels MarketSep 27, 2023
Hi, Dennis, We really appreciate choosing us. Cheers, Grace
Loren
I love the unique products on this website! I bought a cute blouse and pair of shoes. The shoes unfortunately did not fit properly, but i was able to return them without issue, which was great. I am weary of buying shoes online for this reasons but they made the return pretty easy.
Response from Rebels MarketAug 25, 2023
Hi Loren, Thank you for the heads-up. We respectfully suggest you contact the seller or [email protected] if you're not sure about the size. We can always help get you the correct size. Sincerely, Grace
Louis
I purchased two stunning jackets from Rebels Market. The first one was awesome, you would never find anything as unique and elegant as it in your high street or city shopping. Not only the aesthetics, but the materials and craftsmanship is very high quality. The second item I purchased I wanted to return as it did not suit me and their customer support team, Flint in particular, was really helpful with the whole process. They guided me each step of the way with shipping my item back, tracking this and regularly updating me on the return status without me even having to ask - which was very considerate of them. The customer support team cares about their customers, and they provide excellent support. I will definitely be purchasing from them again, confidently knowing that I can improve my wardrobe with their fantastic range of items and communicating with their kind team!
Response from Rebels MarketAug 25, 2023
Hi, Louis, We really appreciate. Sincerely, Grace
Eonclok
I bought different items from different stores, using their online portal, pieces that i wouldn't be able to find anywhere else whit reasonable prices. Clothes of high manufacture and quality. I will surely by something else in the future.
TC
First time ordering from RebelsMarket and definitely not the last. The product I ordered was great - quality and fit matched the description - and the package arrived quickly. I had a couple questions following my order and the customer service, provided by Flint, is world class. Quick, informative, and friendly - and much appreciated. Buy with confidence, then rock your new items. \m/
Corey R.
Flint did a fantastic job, not just communication but with attentiveness. I ordered a pair of pants, and when I tried them on I quickly discovered that Slenderman himself wouldn't be able to wear these things ( I...am not what I would call "trim"). I contacted support, and Flint asked for my exact sizing. About 2 weeks after I sent the measurements, a new pair arrived and they fit PERFECTLY. (This review would have been 4 stars, but as the seller was not RebelsMarket I don't hold them accountable for sending pants THAT small.)
Response from Rebels MarketMay 18, 2023
Hello Corey, We are always here for you.
Martha
excellent customer service support from Flint, couldn't fault it at all
Response from Rebels MarketMay 2, 2023
Hello Martha, We are happy to know that you were served well. Please remember that we are always ready to assist you. Cheers