Alison M.
Freezer burned when opened new bag
Freezer burned when opened new bag, rubbery, tasted like bad fish. Ate half of ONE and threw the rest away. Hoping not sick tomorrow. Never again.
realgoodfoods.com is listed under Food Production.
realgoodfoods.com (realgoodfoods.com) has 52 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Alison M.
Freezer burned when opened new bag, rubbery, tasted like bad fish. Ate half of ONE and threw the rest away. Hoping not sick tomorrow. Never again.
Katherine B.
I tried the cheese enchiladas that I've eaten before and they were so spicy my throat started closing up, my teeth hurt from this! Like wth?! It wasn't even close to the spicy the last time I had it. I won't be wasting any more money on their products, stay away from their poison.
Janet V.
The chicken enchiladas are just not real good. I will not purchase any of their foods again. YUCK! Their stock is only ten cents a share due to delisting. They did not comply with requirements. This means for you and I that they cheat on their food standards and procedures too. YUCK!
Kim C.
"Real Good" foods should be called "Read Bad"! Everything I've purchased from them was inedible, and I'm not a picky person. The chicken nuggets were tasteless and had inedible pieces of chichen. The chicken alfredo cannelloni smelled like vomit and didn't taste much better. My son had to leave the house because he was so disgusted. The chicken enchiladas were inedible too. The sauce wasn't bad, but the chicken was dry, stringy and disgusting. I won't be trying anything else. Very disappointed because this looked like a good low-carb option.
Coop n' the G.
ROTTEN BURRITOS BEFORE EXPIRED: We bought a package of chicken burritos, within a few days package (unopened) blew up like an overfilled balloon. reached out 11/26/24 (sent pics, did not expire for several weeks) & received this reply below offering refund by paypal. The same day a refund was received REAL GOOD FOODS opened a paypal case against me. (see below) HORRIBLE company, will leave reviews everywhere and never ever buy again. If I could give ZERO stars I would. Josh Schreider at real good foods opened a case stating someone used his account on paypal to refund me/unauthorized. It put a hold on my account. No reply to emails asking why they offered a refund, refunded and then opened a case with paypal on refunded amount. email below realgoodfoods sent to me: Trent Schlittler (Real Good Foods) Dec 1, 2024, 18:55 MST So sorry about that again, and thanks so much for understanding and for the information! I’ll get reimbursement out to you as soon as possible. Please let us know if you don’t receive the PayPal in a 7-10 days so I can follow up. Have a great rest of your day.
Cody
Just bought a bag of chicken breast chunks and it was all breading. 5-6 prices of actual chicken. They didn't respond to my texts and they're hotline says they're closed despite literally advertising on their bag that they're open to listen 24/7. I'll never buy from them again.
Gary C.
The company was heaven sent a couple of years ago. We were on low carb and the stuffed chicken product was great. Although the chicken product was more processed (not sliced and pounded thin) , it worked for us and the carb count was low with a variety of flavors. Eventually stores discontinued, or rather it wasn’t available on the freezer shelves. I noticed my local market was not replacing a particular variety a few months ago (or that was all RGF would send). Now they no longer carry and the freezer shelf has been replaced. I cannot find the product in any other store. I’ve searched the Internet and Instacart. All of the above is fine but my issue is the absolute lack of customer service. Their website indicates the contact method. I sent a text and did not receive a response by the following day. I texted 4 more times the next day without any response. I then emailed their posted email address sharing my text experience, along with my original question of, if they have discontinued the product. No response. Communication is imperative for a successful organization. Even better if you not only respond to customers who have purchased your product but share on your website or emails if you have discontinued a product. I have found a higher quality replacement. The product is somewhat costlier but the customer service and product is 5 star. I won’t support Real Good Foods and will share my experience with others.
Marc P.
Literally one of the worst frozen dishes I've ever had. The chicken texture feels extremely processed, to the point where I even doubted it was chicken. The sauce is awful also... I still have an awful taste in my mouth after eating it an hour ago