William L. F.
Navigating my purchase was not smooth
Navigating my purchase was not smooth; too many additional options none of which interest me. The do you want a mystery purchase for a email address keeps popping up even though I chose x many times before it finally disappeared! If your product wasn’t so good I would have dropped out of the purchase process all together.
Response from RealGood EssentialsJun 8, 2026
Hi William, Thank you for the feedback. We're sorry the checkout experience felt cluttered with options that didn't interest you, and we especially apologize for the mystery purchase popup that kept reappearing — that's frustrating. We've heard this feedback and are actively working to streamline the checkout process to make it cleaner and less intrusive. We really appreciate you sticking with us despite the hassle because you believe in the product! Please reach out to us directly at [email protected] if you have additional suggestions on how we can improve the experience. Thank you, RGE Team



