Rayobyte is one of the world's leading proxy and scraping companies serving large enterprises to scrape publicly available web data with the highest success rate in tough-to-scrape environments.
rayobyte.com (rayobyte.com) has 141 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
Website
rayobyte.com
Category
Internet & Software
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 97% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
no payment in crypta, gave proxies to test which did not connect, support said just check the correctness of the proxy.
I use other proxies now.
Response from rayobyte.comSep 20, 2024
Thank you for your feedback. We’re sorry to hear about the issues you experienced with our proxies and payment options. We strive to provide reliable service, and we appreciate your input as it helps us improve. If you're willing, we’d like to assist you further and address any specific concerns you have. Please reach out to our support team, and we’ll do our best to resolve the issues you faced. Thank you for giving us a chance!
ES
esau
Dont work Instagram
Dont work Instagram
Response from rayobyte.comSep 17, 2024
Thank you for bringing this to our attention! We're sorry to hear you're experiencing issues with Instagram, but don’t worry—we’re here to help! Please get in touch with our support team, and we’ll work with you to get everything running smoothly as soon as possible.
We appreciate your patience and look forward to resolving this for you!
VD
vu D.
You guys keep changing IP and killing…
You guys keep changing IP and killing my amazon account. I will not use your service anymore.
Response from rayobyte.comSep 16, 2024
We would greatly appreciate the opportunity to work with you to find a solution that better suits your needs. Please feel free to reach out to our support team, and we’ll do our best to resolve this issue for you. If you do choose to move on, we completely respect your decision, but we hope we can assist in making things right.
Thank you for sharing your feedback.
DH
Dhanur
The WORST proxy provider I have EVER…
The WORST proxy provider I have EVER used!
Banned my account without a reason, to keep their OWN b2c proxy websites running.
Provided no justification or notice!
Directly banned the account despite my account being 100% compliant.
NOT TRUSTABLE.
NOT RECOMMENDED.
Response from rayobyte.comSep 27, 2024
Thank you for your feedback. We’re sorry to hear about your experience and understand your frustration. At Rayobyte, we strive for transparency and support.
If you’re open to it, please reach out to our customer support so we can address your concerns directly.
We appreciate your input and hope to resolve this matter.
SR
Sathya R.
Don't be fooled by their free trial
Don't be fooled by their free trial. None of the proxies are active. I tried using them and when I raised it to their attention.They (danah) effectively ghosted me.
Response from rayobyte.comApr 23, 2024
Hi Sathya,
We're sorry to hear about your experience and apologize for any inconvenience this may have caused. Our goal is to provide you with a seamless and reliable service, and it's disheartening to hear that you encountered issues with the proxies during your trial period.
We want to assure you that addressing customer concerns is a top priority for us. We did attempt to reach out to you via email to resolve the situation (the email came from Edmund) but unfortunately, it seems there may have been a miscommunication or oversight.
Please accept our sincerest apologies for any frustration caused by this experience. We truly value your feedback and would like the opportunity to make things right. If you could kindly reach out to us at [email protected], our team will be more than happy to assist you promptly and ensure that your concerns are addressed to your satisfaction.
Thank you for bringing this matter to our attention, and we look forward to resolving it with you.
Best regards,
Customer Success - Rayobyte
DS
Denis S.
Terrible service
I had my account with an active paid plan suspended for absolutely no reason. The problem is - I didn't even have time to address the problems (moreover, I don't even know if there are any) because I never got a warning email or notification before the suspension, my software just started returning 407 http code all of a sudden when connecting to the proxy. As of now, my production application is not fully working because of that, and obviously, I'm forced to look for alternatives right now. Rayobyte doesn't provide you with decent support, in fact, it provides no support at all, although every customer gets their own "manager" assigned...
Edit (10.12.2023): I made several attempts to contact customer support (before the weekend), and all I got was a message stating that their tech team was on vacation and I just needed to wait. All my messages regarding the unsuspension of the account at least for the time until I figure out what's wrong and what should I provide are ignored.
Response from rayobyte.comDec 11, 2023
Hi Denis,
We're sincerely sorry to hear about the challenges you've faced with your account suspension and the subsequent impact on your production application. We understand the frustration this situation has caused and apologize for any inconvenience.
We'd like to clarify that our customer support team, particularly Irene and Mikael, did reach out to assist you via email. However, it seems there may have been a miscommunication or oversight in our communication process. We apologize if you did not receive the assistance you needed.
In order to resolve this matter promptly, our support team had requested that you conduct a test and share the outcomes. Unfortunately, it appears that we did not receive a response from you.
We want to assure you that providing excellent support is a top priority for us, and we're committed to resolving this issue to your satisfaction. Please feel free to reach out to us at [email protected], and we'll do everything we can to assist you further.
Again, we apologize for any inconvenience caused and appreciate your understanding. Thank you for bringing this matter to our attention, and we look forward to resolving it with you.
Best regards,
Customer Success Team - Rayobyte
JA
jack
The SOCKS5 proxies do not work
The SOCKS5 proxies do not work. Rayobyte still has a long way to go to meet customer demands. While it is a legitimate company, its service seems below average .
Response from rayobyte.comApr 23, 2024
Hi Jack,
We're sorry to hear about your experience with our SOCKS5 proxies. Your feedback is valuable to us, and we apologize for any inconvenience this may have caused.
Ensuring the reliability and functionality of our proxies is of utmost importance to us, and we're committed to continuously improving our services to meet the needs of our customers. We appreciate you bringing this issue to our attention.
Please rest assured that we take your feedback seriously and will work diligently to make necessary improvements. If you have any additional details or specific concerns you'd like to share, please feel free to reach out to us at [email protected]. We're here to assist you and ensure your experience with us is satisfactory.
Thank you for your understanding and for giving us the opportunity to improve.
Best regards,
Customer Success Team - Rayobyte
GO
Goated
Ah yes truly a worthless website
Ah yes truly a worthless website, waited a few mins for a verification email didnt get it… no option to send it agian so I try to create another account… doesn’t work because it says I already have one… 8 mins later I get a verification email and when I try to verify myself it says my IP is banned. Worthless getting a 1 star from me
Response from rayobyte.comApr 23, 2024
Hello,
We're truly sorry to hear about your frustrating experience with our website. We understand how important it is to have a smooth registration process, and we apologize for any inconvenience caused by the delay in receiving your verification email.
Regarding the issue with your IP being banned, this is not the experience we want our customers to have.
We value your feedback and take your concerns seriously. Please know that we're committed to improving our services based on your feedback.
If you're willing to give us another chance, we'd like to assist you personally in resolving this matter and ensuring a better experience. Please reach out to us at [email protected] with your account details, and we'll do our best to assist you promptly.
Once again, we apologize for the inconvenience and frustration caused. Thank you for bringing this to our attention, and we hope to have the opportunity to make things right for you.
Best regards,
Customer Success Team - Rayobyte
