Valued C.
Scammers and thieves!
They took my money right away. They have a fake address and fake phone number. They never answered my emails or calls. Never received my order.
Rashninja is an online store for everybody to buy a variety of products with the most stunning designs as well as the highest quality that are guaranteed to meet your needs and keep you satisfied.
Rashninja (rashninja.com) has 23 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Valued C.
They took my money right away. They have a fake address and fake phone number. They never answered my emails or calls. Never received my order.
Emma K.
Ordered 2 items in February 2025 and have yet to received anything (May 18 2025). I spoke to customer support and they claimed my shipment was “lost by the carrier” and that they would re send. Still never received anything so emailed again and was told my address was incorrect (it was correct on the order, I double checked after receiving this email). I’ve now asked for a refund and no one will email me back.
Crystal E.
So far it hasn’t been good ordered 3 things and they still haven’t even shipped I ordered May second. Not impressed so far. :(
Chris S.
I ordered two shirts about a month ago, sent numerous emails. They responded to one email stating I would receive my items no later than Jan. 26th, I still haven’t received them. They also stated in that email on the 8th that they would send a tracking number, didn’t get that either. I’ve sent about 5 emails since and get no responses. Very unprofessional and rude. I hope the product quality is good because the customer service is horrible!
Response from RashninjaMar 3, 2025
We sincerely apologize for the poor communication and the frustration this has caused. This is not the experience we want for our customers, and we completely understand your concerns. Please email us again at [email protected] with your order details, and we’ll prioritize resolving this for you ASAP. We appreciate your patience and the opportunity to make things right. Thank you for your honest feedback—we’re working on improving our customer service to ensure a better experience for everyone.
Josh
It has been 3 weeks and I have yet to receive my order. This rash guard better be good if not then I will never go back to them again and I will tell all my fellow competitors and training partners not to order from them. How ever if am satisfied with the quality of the product I will come back and give them a better rating because right now it’s 1 star and that’s only because I can’t put zero stars. order#ras3144
Response from RashninjaMar 3, 2025
We truly apologize for the delay and understand your frustration. We always aim to deliver as quickly as possible, but sometimes unexpected shipping delays occur. We’d love to check on your order and make sure it reaches you soon. Please email us at [email protected] with your order details, and we’ll provide an update. We stand by our product quality, and we hope that once you receive it, you’ll be satisfied. Thank you for your patience, and we appreciate the opportunity to make this right.
ALFREDO R.
Unos RATEROS
Response from RashninjaMar 3, 2025
We’re sorry to hear you had a bad experience. If there’s an issue with your order, please reach out to us at [email protected], and we’ll do our best to resolve it. We take customer satisfaction seriously and appreciate the opportunity to make things right.
Juliet S.
I ordered over a week ago, my order hasn’t even been packaged or shipped out. I can’t get a hold of anyone, their phone number is fake and no one picks up. The only details I have for shipping is that it’s “standard”. Most USPS/UPS shipping is 2-5 days at most MAYBE 7 days. I didn’t think it’d take half a month just to ship some shirts. I ordered WAY before Christmas since it’s a gift expecting it not to take that long, if I can’t get it before Christmas I want a refund. Especially seeing all the reviews about the poor fabric quality I will definitely be reaching out again for a refund if the quality is poor. Order number ras2875
Response from RashninjaMar 3, 2025
We sincerely apologize for the delay and any frustration this has caused. We are not a scam, and we take every order seriously. During the holiday season, shipping times can be longer than usual due to high demand, but we understand how important it is for gifts to arrive on time. We’d love to check on your order and ensure it gets to you as soon as possible. Please email us at [email protected] with your order details, and we will do our best to resolve this quickly. If you prefer a refund, we’re happy to assist with that as well. Thank you for your patience, and we truly appreciate the opportunity to make things right.
Tim
I placed an order on Nov 29th. I've tried calling and emailing the company with no luck. These people are a scam! Do not order from them
Response from RashninjaMar 3, 2025
We sincerely apologize for the lack of communication and any frustration this has caused. We are absolutely not a scam, and we take all orders seriously. There may have been an issue with your order or our response time, and we’d love to resolve this for you as soon as possible. Please reach out to us again at [email protected] with your order details, and we will make this right. We truly appreciate your patience and the opportunity to fix this for you!