RampReviews of ramp.com

DO NOT MAKE THE MISTAKE OF USING THIS COMPANY FOR YOUR BUSINESS!! This company is the worse corporate card your will ever find. Their “assurance” team is nothing but a disaster. They are a liability to any company they do business with. They will do things like repeatedly change your auto pay to an account that you no longer use even after disconnecting it from the platform, shut down the card for you and all of your employees, then stall for over a week to get you wire instructions to get the card paid for. They did this to us more than 2x both times we were borderline in a panic wondering if this is going to hurt the companies credit, why they wouldn’t give us proper instruction (our wire was returned once), and what was going on. Both times we eventually got it paid but once it drug on 2.5 weeks. They are a liability and their rapid growth has turned their entire operation into a disaster. They were once an amazing small business tool that has turned into a disaster bound to mess up the financial history of a company due to their own unorganization. As much as I hope the best for every business I genuinely urge you to stay away from this company for now for your own protection.

The travel management aspect of the platform is extremely glitchy and filled with bugs. At this point it's cost our company more money to pay for Ramp Plus in addition to excessive travel spend due to the glitches we've experienced. It does not feel like it's set up to support corporate travel with it's current state

The very MINIMUM they should have done was call me. Furthermore, they should be compensating every job candidate's wasted time for their application project. It is absolutely disgusting how they get away with this dehumanizing behavior.

When I bill one of my clients that uses ramp using my quickbooks I always get a responce from Ramp saying please send in PDF format. but does not say what client it is for. Quickbooks allway sends the invoice in PDF format

I was trying to sign up for their corporate credit product. I completed the application. They came back with questions. I provided the requested information 3 times and also requested a call to discuss what they were really looking for. Never got a call and only got copy/paste responses from the CSR. They eventually stopped responding. Would not recommend. Will be taking my business elsewhere.

Verification codes never come through. Their servers/processing or backend is coded by troglodytes. Nothing ever works and the links never come through or never clear. I'd rather use cash than these muppets.

they have no idea what they are doing.

Terrible customer service. Received an offer for a ramp CC from my business bank account, had questions so I reached out but they (a sales member named “Parker”) told me false information about my own business and ghosted me when I corrected it.