RampReviews of ramp.com

Ramp is not friendly to users. Many times the user has to guess account codes and sometimes the merchant especially when traveling and the name is not clear on the receipt. Cannot input expenses for travel outside of the U.S. Exchange rates and transaction fees are not accurate. Does not read credit card bills correctly. Too much lag between the expense and input to ramp which is often manual. Process is very frustrating. Ramp takes 3x longer to generate an expense report compared to a simple spreadsheet format. Ramp is expensive when you consider the individual time lost in doing expense accounting compared to doing sales or engineering or anything productive outside of expenses.

Paid the unnecessary 1% fee to receive my money within 24h. It’s been 3 days and I haven’t received anything. 2 days since I sent an email to customer support and no response. They moved the estimated arrival date forward another day. Update: I got my money late despite paying the $20 to get it fast tracked, CS replied late saying they could explore the possibility of refunding me the $20 so I said sure go ahead and weeks later no reply despite follow up.

They named giving people $1000 simply for opening an account. Multiple emails later, they're clearly not going to give it to me. If they lie about that, what else are they lying about?

Please be aware if you Are travailing from mopa goa this Ramp 360 Agnecy do not have any customer service ethics as they are representing the airline but they are very rude and if you have any ladies travelling then please do not carry any purses as they will check the weight of the Purse also and then will say that your bags are over weight . I had a horrible experience with Ramp 360 Agnecy as the owner Of this company is an outsider and all working staff are non Goan . Please do not travel via mopa but better to do it through dabolim as proper airline staff is there to help and assist you

I do not use their product but they refuse to honor unsubscribes and "do not call me" requests. I have been explicit in my rejection of their communication, but it does not end. I've reported as spam and blocked locally, but I should not need to resort to that.

This is a sham of a company, holding onto funds for extended period of time and requiring a minimum of 1% fee to receive my money. I should not have to pay to receive my money as a 1099 contractor because the payor chose to utilize this money grabbing company. This business model ahould be illegal.

They did a bait and switch here. We used Ramp for a year, and assumed the lack of customer service was what you get when you have software as a service. After a year, they sent a late renewal contract with a massive fee never discussed when we signed up. Like a virus, they got into our practices then disclosed hidden fees.

Ramp's platform released $92K from our account, their own docs prove it shouldn't have been possible, and they refuse to take responsibility I've run businesses for over two decades. This is the worst experience I've ever had with a financial platform. In March 2026, nine bills totaling $92,453.70 were released as payments from our Ramp account. I am the only person authorized to release payments. Our team member Sandi was assigned the AP Clerk role, which is a bill approval role. Ramp's own published documentation states, word for word: "AP Clerks cannot: Release payments." Despite that, when Sandi approved the bills as part of her normal daily workflow, Ramp's system released $92,453.70 in payments. There was no separate "release payment" button, no confirmation screen, no warning that she was doing anything other than her usual invoice approval. When we caught it, we tried to cancel immediately inside the platform. The system returned errors every time. We called support and told them not to process the payments. They processed them anyway. What happened next was worse. Over five weeks, Ramp gave us three completely different and contradictory explanations. First, their support rep said the bills were "auto-approved" by the system and "the Ramp bill approval workflow was skipped automatically." Then a different rep said a user was "manually added for payment release." Then their Head of Litigation wrote that our workflow had been "updated to include" Sandi as a payment releaser. Our bookkeeper pulled the audit log from inside Ramp's own platform. It shows one thing: Sandi was added as an AP Clerk. That's it. She was never added to Payment Release. Only I appear in Payment Release. So Ramp's own documentation says AP Clerks can't release payments, their own platform shows Sandi was only ever an AP Clerk, and their Head of Litigation told us something that the evidence directly contradicts. Their resolution? They told us to contact the vendor and ask for a refund on invoices that were never valid. They've also referred us to collections for the $92,453.70. When Sandi reported the charge to Ramp's support chat as unauthorized, Ramp's system treated it as a potential fraud case, locked her card, and offered to file a fraud dispute. But they never reversed the bill payments. They also ignored multiple written requests to cancel our account for weeks. I am now pursuing this through the CFPB, the Texas Attorney General, the New York Department of Financial Services, and legal counsel. If you're considering Ramp for your business, ask them these questions before you sign up: What happens if a user in an approval-only role accidentally triggers a payment release? What does the cancellation process actually look like when something goes wrong? How fast can you reach a human when $92K is walking out the door? I wish someone had warned me.