RampReviews of ramp.com

My employer hired RAMP to take over payroll. Well - they missed the deposit deadline on the 1st of the month and indicated funds would come on the third. Well will have to see if our paycheck deposits come in. Meanwhile, we missed our rent or mortgage payment date, a car payment, loans, credit card payments and are left with overdraft fees and a bad credit rating because this company can’t get their shit together. Avoid at all cost and it will cost you. Now, employees are demanding the employer reimburse these bank fees and then some.

TERRIBLE COMPANY, FAKE 5 STAR REVIEWS! Check out their fake 5 star reviews... FIFTEEN 5 star reviews were written in one day (Aug 7). Duh! They do not even know how to scam properly. Ramp is a total crap AI slop driven company. I cannot get paid by the place I work at (senior living facility) because they use this crap site to manage something... not even sure what RAMP's purpose is, other than slow down payments to vendors.

My experience with Ramp demonstrated a troubling gap between how funds are displayed and how they are actually handled. Ramp showed two deposits totaling $250 as completed. Relying on that information, I initiated a $250 withdrawal. Ramp accepted and began processing it. Only afterward did Ramp reverse $100, change my available balance to negative $100, and leave the remaining $150 inaccessible while the withdrawal remained pending. The receiving account still showed a zero balance. Even more concerning, Ramp pulled funds from a linked bank account I did not intend to use for this transaction. Instead of giving me predictable control over my own money, the platform created a chain of transfers, reversals, and holds that I then had to reconstruct myself. The issue is not merely that an ACH transfer took time. The issue is that Ramp represented funds as completed, permitted me to act on that representation, and then changed the ledger afterward—leaving my money unavailable and its location unclear. For a company selling financial control to businesses, this is a fundamental failure. Transaction statuses should be accurate, funding sources should be explicit, and customers should never have to investigate multiple accounts to determine where their own money went. Once my funds are recovered, I will be terminating the card and ending my relationship with Ramp. I would not recommend trusting this platform with business operating funds.

Receiving my money requires me to provide all my private information, and now you are asking me to complete facial recognition. I am not a customer of your company; I am simply trying to receive my payment. Why is all of this information required?

firstly, they are not a user-friendly platform and their support service is very bad. There is no transparency in what they do and that is why I will always choose Crop Mines# over all the time. I've never regret using them as they kept to their promises and they are so efficient in all the service they render to their customers.

Can't reach customer support in any other way, so hereby: Wanted to let you know I keep being spammed with (automated) mails by you guys, multiple times a month for years. However, when I finally book a meeting, the meeting is canceled without notice and the BDR doesn't respond anymore. Weird way of acquiring customers, isn't it. Look into your sales team.

Unfortunately I cannot give zero stars. I made the mistake of answering an unknown call on my personal phone. A man who identified himself as William from Ramp "wanted to follow up on [his] emails". I explained if I was interested, I would have responded to the emails, and he was calling me on my personal phone. But he persisted in wanting to talk to me, citing we both went to the same college as it that made us buddies for a company I never wanted to use. I would have hung up sooner, but I was driving and coulnd't get to my phone (answered on the car's screen, which defaulted back to a map after the call connected). He kept trying to get me to try Ramp despite me making it clear that 1. this is a personal phone during my personal time, and 2. I had no interest in working with Ramp, much less talking to this a-hole who wasted time looking up my personal number to harass me. I repeated that he was harassing me but he didn't care. Do NOT use this company.

We looked at working with this company before going with Bill.com. We are constantly harassed by their salespeople "checking back in". We have told multiple staff there to cease all contact with us and yet they just switch sales people and continue their push. We will be looking at legal action if it continues.