Dina D.
Friendly
Friendly, professional, knowledgeable customer service.

Unexpected veterinary bills suck and Rainwalk is here to take care of it. We are committed to providing quick, easy and the best quality pet insurance. We take pride of our transparency so our consumers know what they’re getting and paying for.
Rainwalk (rainwalk.io) has 99 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 90 reviews with 5 stars · Clear filters
Dina D.
Friendly, professional, knowledgeable customer service.
Graciela C.
Responsive REAL humans, wasn’t met with a chat bot or automated message, very communicative and prompt. :)
Teresa M.
I woke up to an issue with my payment not going through for Dec. and Rainwalk reps answered promptly and they told me to contact my bank and fraudulent action was detected. I am a little frustrated the bank did not contact me first. Rainwalk talked to me in a very caring way. Hopefully the payment will go through and it will be over.
Mary D.
I heard about this company because of the rescue that I was fostering for. I'm very pleased with the straightforward and easy to understand explanation of benefits and the customer service i received. Very helpful and quick responses.
Lisa S.
I appreciate the ease of the website and the communication via email. Thank you again for the prompt reimbursement.
Megan
Really responsive to emails and calls. Claim took a few weeks to process, but they were upfront about the time. It was really easy and simple.
Rashel
Rainwalk communicates very well and in a timely manner. When I reach out with a question or an issue, I can be assured of a timely, respectful response. I appreciate that! I also recently submitted my first claim, actually not realizing before that I had a vaccine benefit. It was easy to go to the website and file the claim, and then Rainwalk took it from there. They reimbursed me the alotted amount based on my policy in a timely manner, and even sooner than expected. I appreciate Rainwalk and their exemplary service team very much. Thank you!
Paula and J.
I filed our first claim for our bull terrier Lola (rattlesnake bite) with Rainwalk in May. I am happy to report that Lola is fine and Rainwalk paid exactly what our policy with the company said it would pay. I wish our auto insurance were half as responsive as Rainwalk has been.