Jules
Be ware that you will wait for several…
Be ware that you will wait for several weeks( so they can be sure to get your money ) and then you are stuck with what you receive, even if there is a defect. They list on their website they are in US but this is simply not true! I ordered 5 shirts and 2 sweatshirts. They had to go through Customs, twice! Ireland and Italy! One shirt had the print transposed. I sent a picture & at first was told, there was nothing wrong! I was then told they could give me $7 OR I could return to their facility in CHINA! I was simply asking for an exchange. The print on a few of the shirts is not solid, it is broken as if part of the lettering stuck to the iron. Waiting a month, then having the print transposed and to be told there is no return or exchange, is not a company I will be using going forward.
Response from rainbowclaw.comSep 19, 2024
Dear Valued Customer, we truly apologize for the inconvenience. Please send us your order details at [email protected], and we’ll make sure your concerns are addressed. Alexander, Senior Director of Customer Support, www.rainbowclaw.com



