rainbowclaw.comReviews of rainbowclaw.com

This is a terrible business. After waiting for over a month, they claimed that they lost the parcel. When I asked to get the money back, they asked to pay for the lost shipment and product I didn't received. Please don't waste your money. I don't believe it's a legitimate business. This is the email.they sent me We are so sorry for what happened. As we checked, your parcel has been returned by your local post office. What's more, this parcel will not be returned to our original warehouse, which means we can not receive the parcel neither. In this case, we have two solutions for you: 1. If you still want the product, we can resend your order, but this time we need to charge some money for our loss of the product and the first shipping fee. (And please give us your correct and complete shipping address if you choose solution 1. ) Name: Address: City: Province/State: Country: Zipcode: Tel: 2. If you would like a refund, we can refund you, but we have to minus the shipping fee and the loss of the product from the refund. Waiting for your choice. Yours sincerely, Customer Service Team

Not What You pay for! Company Not in CA. They falsely advertised the 2 tops I ordered, fabric wise, then offer $5 & then $8 “refund” … & suggested I give away what I spent over $50 on since “ international” returns are so costly! Truly rip off company & should not be in business

DO NOT WASTE YOUR MONEY bad quality and they don’t want to exchange or refund

Be careful what you order because you cannot return anything, they will have you send them information regarding your order, send pics, and keep asking for different information regarding your order until you are very frustrated. They then offer you $7.00 then $10.00 but they will not take anything back! Very poor customer service and support. You are connected to China and the time difference is also frustrating. Be careful! WELL I AM NOT SURE WHY support at rainbow HAS REPLIED TO MY EMAIL ASKING ME TO SEND THEM MY REQUEST AS THIS IS THE SAME EMAIL ADDRESS THAT I HAVE BEEN DEALING WITH!

Waited 3 weeks for a sweatshirt and when I finally received it, it was not what was advertised. The material was cheap, the quality was poor and the color way off. If I did not receive an email from support@rainbowclaw because my parcel was delayed I would not have been able to try to contact them. They tell you to reach them at support@rainbowclaw .com but when you try to search it up it will bring you right back to the shop homepage. It’s a shame that they sell faith based products and are doing business like this.

So, my wife orders, four shirts from this company wrong sizes, one was a 5X. The total amount of order was $87.96 They have a distribution point in the United States, but if you try to get a refund, you must ship it back to China for $47.20. We have worked with the company through PayPal back-and-forth with no success. We also emailed with no response. We have since closed the PayPal dispute. Be very careful of ordering from this company. Order number 7126S876403

I want a refund. The quality is very poor

Please use caution when ordering from this company. They do not do refunds or exchanges. They are slow to respond if you want to communicate with them via email. They sell beautiful Christian based merchandise, which is ironic because of the way they conduct business.