RafoaReviews of rafoa.com

Misleading articles poor quality. I do not recommend to order anything. Pictures are misleading, i have cancelled my order in the 24hrs but they told me it was already shipped so they could not refund me. I checked on the package when the products were shipped and it was way after my cancellation order. Of course impossible to send back the articles. It s a theft. Avoid ordering on their website. They don t even put what the articles are made of on the label but you can tell it s some very poor quality and has no ressemblance with the pictures of their website. Prices are high for nothing

The item I received is not exactly the same or as nice as the picture on the website.

The pictures on the website do not accurately depict the actual product. I ordered 3 things. I received 3 items but 1 was not what I ordered at all and the other 2 were low quality material and not like the pictures on the website. I wanted to send them back but they wanted me to keep them because I would have to send them back to Dubai and it would be expensive and I would have to pay shipping. They offered to give me a less than 50% refund. And they said they could do nothing else for me. I would NOT order from this company again and recommend that no one else does either. I would give them no stars.

Ordered 2 separate orders. The first order hasn't come after 2 months. Not able to track order. Tracking number says not in the system. My second order came 1 month after ordering but is not the quality of fabric I expected and the other blouse is not what I ordered. Not able to obtain a return label for a refund. $90.00 wasted. Jan 2nd, 2023 and still waiting on order from November 1st,2022 not able to track 😒. Cancel half my order because I don't need a Christmas Sweater anymore. no phone number to call to speak with anyone in costumer service. Online service doesn't follow through and got no where. So frustrating.

I need to send my item back to this company and there is no way to return an item. There is no customer service department. I have sent 2 emails and no one has responded.

Dress advertised as made in USA clearly has a tag on it indicating it is made in China and is inferior. Read return policy and cancellation info before placing an order. The return policy is so strict even they know that returns would be high if you could return an item because it is not as advertised. Stay clear.