L. J.
A Miracle of a Machine, and Great Customer Service
After about 20 years of sweating profusely from my hands and feet, one year on an oral medication that made me stop sweating but also gave me non-stop UTI's, I got desperate and talked to a dermatologist about what other options there were. Botox was out of the question (I use my hands in my line of work) and so we landed on Iontophoresis using the RA Fischer machine. RA Fischer made all of the paperwork easy to fill out, especially with my insurance company, and followed up with a phone call to talk about the machine and ship it to me. I live one county away from them in California so it arrived the next day (incredible!) and I was able to start treatments right away. Their customer service is impeccable. The most helpful, knowledgeable, quick to respond, well-mannered, patient, and happy-seeming people have been around to answer my questions, give me useful tips and support. Not only that, but the machine is a little miracle, and for the first time since I was a kid I have essentially stopped sweating profusely every day. I didn't know it would work so well and I am now kicking myself for not getting treatment like this sooner. Even if my insurance had denied paying for it, it would be worth every penny.
Response from RA Fischer Co.Sep 13, 2024
Thank you so much for your thoughtful review! We're thrilled to hear that our device has made such a positive difference in your life. It means a lot to us. We're here for you anytime you need assistance or have questions. Wishing you continued success with your treatment!



