KAREN L F.
Excellent service
Excellent service
Response from RA Fischer Co.May 26, 2026
Thanks, Karen! We are so glad that you had an excellent experience with our team.

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 300 reviews with 5 stars · Clear filters
KAREN L F.
Excellent service
Response from RA Fischer Co.May 26, 2026
Thanks, Karen! We are so glad that you had an excellent experience with our team.
MARY
The product is great quality and the staff is very helpful/knowledgeable when I've had questions. The refill reminder emails are timely and very user friendly.
Response from RA Fischer Co.May 26, 2026
Thank you, Mary! We are glad to hear you're happy with the product quality and that our team has been helpful whenever questions come up. We appreciate your kind feedback!
Annie P.
Company was very easy to work with. My representative has been awesome with answering my questions and concerns. Communication is great.
Response from RA Fischer Co.May 26, 2026
Thank you, Annie! We are happy to hear our team has been easy to work with and able to answer your questions along the way as well. We appreciate your kind words!
SUSAN R.
Using the catheters was a learning curb, but now they’re easy to use
Response from RA Fischer Co.May 26, 2026
Thank you, Susan! We're glad the catheters are now easy to use and appreciate you sharing your experience.
SHIRLEY P.
My supplies always arrive just when I need them.
Response from RA Fischer Co.May 26, 2026
Thank you, Shirley! We are glad your supplies are arriving right when you need them. Reliable service is always our goal.
ritter
First of all we were thrilled to hear that Medicare pays for a box of Purewick catheters. Working with RA Fischer is so easy. Every staff member that we have been in contact with is always so happy and nice. The complete Purewick system is unbelievable how it helps to maintain a dry body.
Response from RA Fischer Co.May 26, 2026
We appreciate your kind words! We're so glad RA Fischer has been easy to work with and that our team has made each interaction a positive one. We're always happy to hear that the PureWick system is such a meaningful help.
Rebecca D.
I have nothing but good to say about your product It is the same as the hospital use. I definitely and highly recommend your product. It is a good product as well as Customer service provided. Thank you
Response from RA Fischer Co.May 26, 2026
Thank you for sharing this! We're happy to know the product has met your expectations and that our team has provided helpful service along the way.
Eassree D.
Very informative and efficient service
Response from RA Fischer Co.May 26, 2026
Thank you, Eassree! We're so glad our team was able to provide helpful information and efficient service.