LAURA A R.
Easy to order supplies
Easy to order supplies. Supplies arrive on time.
Response from RA Fischer Co.Sep 2, 2026
Thank you, Laura! We are happy to hear that the ordering and delivery process has been easy & reliable. 😊

RA Fischer Co. is a family-owned medical device company with more than 75 years of history helping patients and caregivers access practical, non-invasive treatment solutions. Our focus is simple: provide trusted products, clear guidance, and real support for conditions that can deeply affect comfort, confidence, and quality of life. Our core products include The Fischer, an FDA-cleared iontophoresis device for treating hyperhidrosis, and The PureWick™ System, a non-invasive at-home solution for managing female urinary incontinence. The Fischer helps treat excessive sweating of the hands, feet, and underarms using tap water and a mild electrical current to temporarily reduce sweat production. Designed for at-home use, The Fischer features non-metal silicon-graphite electrodes, customizable Direct and Pulsed Current settings, an intuitive interface, and configurations for hands, feet, underarms, or all three. RA Fischer Co. also helps patients navigate insurance coverage for The Fischer. Coverage depends on the patient's provider and plan, but our team assists with prescription collection, documentation, benefit verification, and claims support to make the process easier. For urinary incontinence, RA Fischer Co. supports patients using the PureWick™ System, which uses a soft external wick and gentle suction to draw urine away from the body into a sealed canister. For eligible patients, Medicare Part B may cover monthly PureWick™ wick refills, and our team helps with eligibility verification, documentation, and refill coordination. From treatment education to insurance guidance and ongoing product support, RA Fischer Co. is committed to helping patients feel more comfortable, confident, and in control at home.
RA Fischer Co. (rafischer.com) has 343 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Showing 300 reviews with 5 stars · Clear filters
LAURA A R.
Easy to order supplies. Supplies arrive on time.
Response from RA Fischer Co.Sep 2, 2026
Thank you, Laura! We are happy to hear that the ordering and delivery process has been easy & reliable. 😊
LORETTA F J.
Best Company, been a real life saver for us. Helped with every aspect of care
Response from RA Fischer Co.Sep 1, 2026
Thank you, Loretta! Our team will be so glad to hear that their support has made things easier for you. We're grateful for your trust in RA Fischer and truly appreciate the five stars.
JacK R.
To all Medicare patients that were told, the pure wick catheters were covered under Medicare beware. We just got an email from RA Fisher, which is the company that has supposedly been sending them covered and no payment. The email stated that Medicare pays $400 a month for a box of 30. They bill Medicare $550 for 1 box. We owe $1903 for last year. You can buy them directly from pure wick for $189 or Amazon for an average price of $139. Our insurance and government is so screwed up no wonder companies are out there scamming and getting away with it. We will go back to buying them from Amazon to save $excellent 300 a year.
Response from RA Fischer Co.Sep 1, 2026
Hi Jack, we're sorry for the frustration and confusion surrounding the Medicare billing for your PureWick refills. We do want to clarify that we do not represent Medicare coverage as guaranteeing that a patient will have no out-of-pocket responsibility. Coverage and patient responsibility depend on Medicare's determination for each claim. We understand how unexpected costs can be frustrating, especially when comparing insurance billing with retail purchasing options. Our team would be happy to review the claims with you directly and explain how Medicare processed them, including any deductible or patient responsibility that applied and amounts that were not covered by your secondary insurance.
Daisy S.
IRISH T HAS EXCELLENT CUSTOMER SERVICE ETIQUETTE SHE IS HIGHLY PROFESSIONAL I WAS EXCEPTIONALLY AGITATED BECAUSE I SPOKE TO A LADY NAMED JULIE WHO GAVE ME INCORRECT INFORMATION AND ALSO DISCONNECTED THE CALL I CALLED BACK 45 MINUTES LATER AND WAS FORTUNATE ENOUGH TO GET IRISH ON THE PHONE SHE WALKED ME THROUGH EVERYTHING AND WORKED EVERYTHING OUT GIVE HER A RAISE
Response from RA Fischer Co.Aug 27, 2026
Daisy, thank you for taking the time to share your experience. We're sorry your initial call was frustrating, but we're very glad Irish was able to step in, walk you through everything, and get things worked out. We'll be sure your kind words about her professionalism and excellent service are shared with the team!
Gail S.
The company answers your telephone call, and also to help you out with any problems you may have,
Response from RA Fischer Co.Aug 17, 2026
Thanks so much, Gail! We are happy to hear that our team has been easy to reach and ready to help whenever questions or concerns come up. We appreciate your five-star review.
Nancy S.
Getting my product on time
Response from RA Fischer Co.Aug 13, 2026
Thank you for the five-star review Nancy! We are glad your orders have been arriving when you need them.
D. B. c/o T.
I am so very thankful for the RA Fischer Co. It has provided me with great assistance for my mother who is bedridden. The monthly reminder of supply reorder email and text are tremendously helpful. I often get caught up caretaking and this keeps me on track so that we will have MUCH NEEDED supplies on hand. They arrive in a timely manner each month. I dare not leave a review and not mention how wonderful the representative, Tabitha, has been since the start of my connecting with the RA Fischer Co. She is always polite and patient with guiding and answering all of my questions. Continue what you all are doing to help families in my situation, and it can only get better!
Response from RA Fischer Co.Aug 12, 2026
D.B., thank you for such a meaningful review! We are so glad our reminders and supply service help you stay on track while caring for your mother, and we're especially pleased to hear about your experience with Tabbatha. We'll make sure your kind words are shared with her and the team!
cuCatherine R.
Reliable and dependable
Response from RA Fischer Co.Aug 12, 2026
Thank you, Catherine! It's great to hear that you can count on us. We really appreciate you taking the time to share your feedback.