Edward B.
The Thule Access was missing the Keys…
The Thule Access was missing the Keys and the wrench for securing the unit to my vehicle. I contacted the Support person Zack and he started working on a solution. After a couple of days I contacted THule direct to ask them how they handle the problem and they shipped me the missing items. I informed Zack that Thule was shipping me the missing items and he credited me for my inconvience.
Response from RackUp+GoApr 27, 2023
Thank you for your business, Edward!


