Andrew
Shocking attitude and professionalism of support
Dear Qwoted Management, I just experienced somewhat shocking and very unplesant situation with your customer support. First, after pitching for the very first post, the account was temporarily blocked due to "generic email" indicated during registration. After that the support requested for information that was already added to the profile and could be reviewed by them, such as LinkedIn and credentials. After asking the support to review them, after just a few seconds I was informed that my account was permanently suspended! Moreover, the reasoning was that my expertise was not fit for Qwoted! If support reviewed my LinkedIn profile, thay would have seen that I hold a professional degrees and is a full member of several leading institutions in the field of my specialization. I have special designations even in the LinkedIn name. But the speed with which I received a response and a block (after just a few seconds) demonstrates that the support has never reviewed my profile! I requested contacts of the management to accelerate this request, however, never received a response again. Below I provide the full correspondence as a proof of the low professionalism of the support. I am really sorry for this situation. ______________________________________________________ Thanks for your patience. It looks like our system issued a temporary auto-disablement on this account due to the usage of a general email address. To promote adherence to our Community Guidelines, we do not allow generic/general addresses like info**********.** to be associated with Qwoted accounts. Can you please provide a personalized email address from the domain @********.** (i.e *****@*******.**) to help us complete our verification process and get the account reenabled? Micaela • 1h ago Here si my email: ******@******.*** Andy • 1h ago would this one work? Please update it accordingly Andy • 1h ago Thanks for sending that over! We also just need a few more details to move forward. Since every account on Qwoted is individually vetted and approved, our system temporarily disabled your account due to the requirement of additional information to complete our verification process. Might you be able to share with us more information on your area of expertise, qualifications/certifications, your individual LinkedIn URL, etc.? I'll pass this over to the team for approval and get back to you ASAP. Micaela • 1h ago my linkedin is on the profile Andy • 51m ago I added it today Andy • 51m ago same with the company link ******.** Andy • 51m ago please check the same Andy • 51m ago you can see my qualifications on the linkedin, you can check them there too Andy • 51m ago After reviewing the information you've provided, we've determined that your expertise is not a fit for the Qwoted platform given our current media focus areas. However, not all is lost! There are a few alternative solutions that offer opportunities more relevant to your background and business. They are also FREE to join: Check these out: ******* ******* ******* Follow the links above to get started. Let me know if you have any questions. Best, Micaela • 47m ago How can I accelerate this issue to your management? Andy • 19m ago please provide me with email and phone number of your management




