Earl M.
Very Disappointing Experience
What’s the point of advertising your services if no one can actually get in touch with a real person? I booked two meetings on two different days, and both were canceled with zero explanation. No follow-up. No attempt to reschedule. Nothing, this is a joke. That’s bad customer service, especially this early. If this is the experience before working together, it doesn’t inspire any confidence in what it would be like after signing on. I won’t be booking another time and will be taking my business elsewhere with one of the multiple other plays out there. You may want to seriously review how you handle prospects, because this was a complete waste of time.
Response from quipteamsFeb 20, 2026
Hi Earl, we’re sorry you had a frustrating experience trying to book time. For transparency: after checking our systems, we cannot find any record of you or your company ever working with quipteams (no quotes, orders, contracts, onboarding, tickets, or email conversations). That means we didn’t deliver any service to you, which is why we believe a 1-star “service experience” review may not reflect a genuine customer interaction. That said, if two meetings were canceled on our side, we agree that’s not the experience we want anyone to have. In some cases, meetings are automatically declined by our scheduler when booked outside business hours or without required details, and we’re improving the messaging and follow-up so it’s explicit and actionable.