trade W.
QuantVue Access taken away due to 1 star review
QuantVue, I subscribed for free trial, before i could cancel the trial due to the time zone, you had charged me $914 for access to the whole year. Since I left a one star review, you took the access away from my invite only script in trading view without giving a refund. if you took my access away then issue my refund pro rated. what kind a business ethics is this.
Response from QuantVueJan 8, 2024
Hi there. We appreciate your concern and it looks like there might be some sort of misunderstanding. After looking at our system, you still have access. Nothing has changed in regard to your subscription. If you weren't aware, we rolled out a system update yesterday so your access may have been temporarily disabled. As stated on our website, you can reach out to us via email at [email protected] or in our Discord for live support 24/7. We hope you have a wonderful day!