It is all simulation and bot is rigged to work in their favor, It took me sometimes to clock so many wrong things. I wrote to hills.center and got some help. Just wondering how many naive users who are still are helpless.
Response from Quantum BotsNov 12, 2024
Good Morning,
We are sorry if you had a negative experience with someone's product, but we think there may be some mistake. We have no client by the name of Henry Garzaoek. But perhaps you've used a pseudonym here. If you have, please reach out to us! Clients are loving our software, as can be seen in our many positive reviews, and just a few fxblue examples below.
Reach out so we can be sure you're set up properly (if you are in fact a client). Thank you!
https://www.fxblue.com/users/athena_envi
https://www.fxblue.com/users/athena_plexy_50k
https://www.fxblue.com/users/finnyathena
https://www.fxblue.com/users/athena_pepper_25k
JP
Jeff P.
It took some time to uncover evidence
It took some time, but the 5 star reviews are fake, two reviews a few days apart 9/29ish, had different names and the same profile pic. Just looking at the reviewers with multiple reviews they are reviewing the same multiple companies with responses, elaborate scam. :-(
Response from Quantum BotsNov 12, 2024
Hi Jeff,
We are sorry if you had a negative experience with someone's product, but we think there may be some misunderstanding - we have no client by the name of Jeff Pormay.
If you are a client, please reach out to us at [email protected] so we can be sure you're set up properly and earning strong returns like our many happy clients! Here are just a few examples of client accounts!
https://www.fxblue.com/users/athena_pepper_25k https://www.fxblue.com/users/thoroo1965 https://www.fxblue.com/users/finnyathena https://www.fxblue.com/users/austathena
JM
JUAN M.
This my worst experience using trading bot
This my worst experience using a trading bot. They use fake advertising, they have questionable support. Always trying to making you to arrange your bot settings so you void all warranties and fully refundable policy. Do not even think to get in business with this company. They are a scam!!
Response from Quantum BotsOct 14, 2024
Good Afternoon Juan,
We are sorry you had a negative experience with our product. As you can see from our Trust Pilot in general, the majority of our clients are quite pleased.
We do not have control over how clients may adjust settings on their software systems, and will only ever set clients up with appropriate ("conservative") settings.
PP
Pete P.
This bot and company is a SCAM
This bot and company is a SCAM! Do they give you software for an automated bot, yes. Do they honor their 60 day back promise...NO!! If you get a call from Tyler Sanderford or anyone at QB do not risk your money! They provide no customer service or help you fulfill the 12 things required to get a refund when it loses you money. This bot DID NOT perforce as advertised and I lost money. NO refund! I have all the emails saying just "wait until 60 days and we'll give you a refund...no problem" When 60 days cam e and went I asked for a refund and was ghosted. These guys are full of sh!t.
Response from Quantum BotsOct 14, 2024
Hi Pete,
We understand you had reached out to Tyler. Unfortunately his email is not monitored for requests like this. Support ([email protected]) has reached out to you a few times over the past two weeks - we hope to connect soon!
MC
marcus C.
Run don't walk away!
Run! don't walk away from this crazy experience. I paid 10k for the bot... then lost 4k... promises of 30% returns are just straight up lies! don't do it
--> after reading the response...
1) I had to turn off the algo trading because it was acting in an erratic manner. They actually told me that I needed to switch my FOREX trading account.(after they steered me to the one I was using)
2) The only reason my account was not in the red was because I had shut off the algo trading and had been manually executing trades
3) I spent 3 months time and 10k on this experiment only to be told that the algo was acting erratically on the forex platform that they steered me towards during onboarding.
I think the algo might be performing well under some very specific criteria, but they will not tell you exactly what environment to get it set up in... and then when they do give you a hint, later they use it as an excuse as to why it doesn't work. It clearly has a long way to go.
I didn't get much traction or help from support until I posted this review.
Response from Quantum BotsSep 30, 2024
Hi Marcus,
We are sorry you feel your experience wasn't positive, but are a bit perplexed by your negative review.
Your account is currently sitting at a 12.3% profit since beginning trading on July 16th of this year. The maximum your account was ever in the negative was $200 (-2%).
If this growth were to continue, this will yield you about a 64% annual return. The world's highest performing hedge funds have returned between 25 - 29% per year for the past three years So your account is currently beating the world's highest performing hedge funds by over 200%.
We can follow your account's history here:
https://www.fxblue.com/users/mjctrader2024
If you do have a concern, please reach out to us at [email protected]. We are very serious about the satisfaction of our clients, and look forward to speaking!
JS
Jared S.
Buyer beware
I have been using Kong for several months. The customer service has been outstanding. Until I asked them to honor their money back guarantee. I have lost over $5000 using their product, and when I requested a refund everything changed. I have had phone conferences, I have talk to half a dozen different people, and I am still waiting for them to return my purchase. I am tired of losing money and I have been waiting for my refund to be approved for nearly 2 weeks. If you are looking for an investment bot, look anywhere else. Do not do business with this company. The reply from quantum bots only goes to prove that they have no idea what they are doing. I switched to forexfury, and informed them that I was doing so. So yes my account is doing better because I'm not using quantum bots. Lol. Again those trades you are talking about were done after your bot failed. Also I don't remember giving you permission to post the details of my personal account. But I am glad to see that you still refuse to honor the refund and are having a public argument with me showing everyone how horrible your company is.
Response from Quantum BotsSep 30, 2024
Good Even Mr. Spradling,
We are a bit perplexed by your negative review as your Kong account is sitting at about a 10% profit currently.
However, we do see losses on that same account, but these were not taken by our software. These were manual trades and other software systems which you seem to have running on the same account.
We can analyze this easily as every trade taken by our software has a unique identifier code attached to it.
On September 20th, your account was up 10%, at which time you withdrew that 10% profit (which is a great practice!).
Unfortunately, from there your detailed trade report shows a variety of manual trades and other algorithms trading in the same account as your Kong software. These have been losing your money quite quickly. We highly recommend ceasing manual trading on your account and disconnecting other software systems which are clearly failing.
For example...
We see one single trade which lost -$3,548.16 on Sept 24, which was a manual trade taken on your account, not by our software.
We also see three consecutive losing trades on the same date of between $-1,751 and -$1,760 each, which are also all manual trades.
We additionally see other miscellaneous manual trade losses and losses by other software systems which are unrelated to ours.
We also see pairs being traded which our system does not support (Kong only trades 4 approved and tested pairs, but your account history includes 7 pairs).
We do of course want to see you have a positive experience with our system, but must politely point out that our software didn't lose you money: it made you a 10% return in fairly short order. We can't be sure why other algorithms were attached to your account, or why manual trades were taken, but we have no control over this as only you have access to your account.
Had your account been managed properly (no manual trades and no other algorithms losing money on your account), your results in this same timeframe would have looked something like these - just two client account examples. And the 10% return you quickly saw before these manual trades and other algorithms began losing money likely would have continued.
https://www.fxblue.com/users/lenk
https://www.fxblue.com/users/kong_al
We can see your full history in the link below. In the "Orders" tab, we can see the details of each trade taken. Those taken by KONG will have "KONG" plus an identifier number in the "Comment" column. Those taken manually generally have no information. Those taken by other algorithms will have a different identifier. If you segregate only those trades taken by Kong, the returns are actually quite profitable... again, about 10% from August 15 through Sept 20th.
https://www.fxblue.com/users/jaredmt4
10% in about 4 weeks equates to an approximate projected annual return of 130% using Kong. That's not too shabby, we think :-)
We are sorry and empathetic over your frustration, and would love to connect with you 1-1. Perhaps user error was involved here, and we do offer extensive training and 1-1 onboarding for every client, so we are more than happy to get you set up again and back to earning 5 - 10% monthly returns as you were prior to manual trades and other algorithms being connected to your account.
LR
Logan R.
SCAM! All the 5 star reviews are fake and I lost $137k. RUN AWAY!!!
All the 5 star reviews are fake, read their 1 star reviews to see the truth. This company lost me $137,000.
I lost my entire account after 3 months and many others did too. Then, they tried to blame us.
Thats why they moved from MyFXBook to FXBlue.
FXBlue is easy to fake the numbers. They're not getting anywhere near those returns. Their account on MyFXBook blew up and then they moved to FXBlue.
Customer support was good at first, but after their 30 day guarantee period, non-existent.
And to the people who work at this company, you should be ashamed of what you do. Blatant scammers. I don't know how you sleep at night.
And I guarantee they will just claim this is some fake review to abdicate responsibility and deceive others.
Response from Quantum BotsSep 30, 2024
Good Afternoon,
We are sorry you had a negative experience, but there may be some confusion. We have no client by the name of Logan Rosenthal. Regarding FXblue and Myfxbook, neither platform can be manipulated, especially when using live (or "real") accounts (versus demo accounts). We simply use FXblue because we prefer it. None of the owners of Quantum personally use myfxbook because we prefer the way fxblue presents data, and find it to be more accurate and up to date as compared to myfxbook, but ultimately both platforms serve the same purpose.
If you are indeed a client and have perhaps used a pseudonym for the sake of this review, please reach out to us at [email protected] so we can connect. A loss of that size would not be possible using a proper broker and settings, and we'd like to be sure you are set up properly, or you may qualify for a refund (our only stipulation being settings must have been "conservative" not "high risk / agressive").
AR
Akash R.
These reviews are bull
I only have one review because I don’t use this but wanted to check this company out before Ii contacted them. Saw someone say a lot have 1 review and left 5 stars so was skeptical then I saw that the dumda$$ used the same fairly unique review one day apart (7th and 8th Aug 24 ‘see below for yourself’) under two completely different names. that was solid info that these reviews are fake as anything . RUN
Response from Quantum BotsSep 6, 2024
Good Evening,
We see this review is from someone who isn't a client. While we appreciate the time to leave a review, we'd question the integrity of leaving a review for a product you haven't used. We kindly ask our clients to leave reviews for us, as this is an important aspect of transparency in our business. It's possible some clients are leaving fairly boiler plate reviews, and we appreciate the outpouring of positive feedback we receive.
All the best,
The Quantum Team
