Quantum BotsReviews of quantumbots.co

I'm very angry with this organization!! I was not told that Kong required crypto when it was sold to me so I had to set up special accounts to accommodate the funding process. The onboarding specialist told me to set up a demo account until the funding came through because the crypto broker they suggested holds deposits for up to 2 months before you can fund an account. When I was finally able to set up the live account it lost money after 30 days so I asked for a refund. They then told me the 30 day refund policy took effect when I set up the demo account!! Obviously that makes no since because you can't lose money on a demo account! These people are total frauds!!

I bought the Kong bot based on the sales reps recommendation. When I began onboarding I was pushed to switch to the other two bots. I remained with Kong and didn't change any of the original settings and set it up to run on a demo account to see the results. I didn't start my FX Blue account full time until a few months after I purchased the Kong bot. I let the account run almost 3 months full time with original settings and it tanked badly. I was within my 3 months of full time usage like the return policy states but they said the policy is based on my purchase date which is a lie. I entered the policy into a legal Chatgpt AI and had it define the policy for me and here's what it said, In legal terms, the statement can be defined as follows: Refund Provision: "Within ninety (90) days from the commencement of continuous use of the Product by the Licensee, following the date of purchase, if the Licensee is dissatisfied with the Product, the Licensee is entitled to request a full refund of the purchase price paid for the Product." This provision creates a specific right for the Licensee, where dissatisfaction with the Product, within a set timeframe (90 days), allows them to claim a full refund. The 90-day period begins once the Licensee starts using the Product continuously after purchasing it. The owners have contacted me and agreed now that I am due a full refund because the language on the cancellation policy is how I stated above. Unfortunately it took the threat of a lawsuit to have any of the owners call me back. I was ghosted by the company and even the response they have given to my review is false. It's unfortunate that I was ignored completely for so long. I am still waiting for my refund.

Their software doesn't perform well and operate under many stipulations designed to take your money to void refund in any event you are un-satisfied. Quantum had a decent run last year selling there Kong bot, until it stopped performing. Their sales rep clearly kept the re-branding of their company hidden. Quantum took no accountability and Founder started recommending clients to stay away from the Broker Ox Securities. The fact is their bot underperformed and cost people serious losses. The rep Paul continued the sale for Kong making false claims on performance when it really no longer existed. They were only selling Axis and Athena, and did not give reason why the license for Kong was no longer given. Their sales reps stated at one time a 90-day guarantee with 100% money back. Then inconsistently state a 60-day money back guarantee. Then, when finally agreed to trial their software it’s a 30-day warranty with many overcomplicated stipulations such as following there “housekeeping” requirements. Also stated on Ridge Capital Solutions website “If you do not achieve profitable results within 30 days of activating our software, you may request a full refund of your licensing fee, subject to our refund policy”. This means although they have certain performance claims, such as 4-9% a month, or as the rep falsely stated much higher for Kong, they can well under-perform and even if you make a net profit in your Broker for as little as $1 dollar, your refund will be voided. I did a 30 day trial with a live Athena account which was at a substantial loss. Their company will offer 2 Demo accounts. I agreed to Demo Axis and after further request I was given the license to demo Kong. After the 30 day trial, it was clear the reason why Kong was no longer offered as it seriously underperformed and so did Axis. All of their software has bugs and issues. I believe Axis netted a profit of $6 dollars in a 10k demo account but then at the 30 day it was at a loss. These Algos proved to be a clear waste of time. I made sure to follow all “housekeeping” rules, weekly calls with a rep in Philippines. Communication with the actual Quantum Support team is very scam like. As soon as my inquiry was made of unsatisfaction and requested refund, they will require you to provide your trading experts and journals within your virtual private server. Quantum stated, I did not qualify for a refund for the reason I netted a profit in a Demo account, a Demo account they offer you. Further stated I didn’t follow their weekly “housekeeping”. All their communications went completely silent and, ghosted. I sent out a last response email to Quantum support and accounting team stating if there is no response further action will be taken. After reporting this to my Bank, a week later I received a text from a number claiming to be the Founder of Quantum bots. Completely unprofessional to not respond and communicate formally through email, but through text message in an attempt to negotiate. Either way, this company did not communicate until I got my Bank involved. Quantum made false claims on every level, including selling me a license that no longer really existed or that they wanted to exist, the team removed the name Kong stated on my purchases account dashboard. Purely on performance and scam like support, it was a total clown show. I was very fortunate that my Bank took care of me, but it’s disappointing to see some of these reviews. I would not even consider there now re-branded company Ridge Capital Solutions. It’s ran by the same individuals, with the same exact pitch. Their bots R-2 is Axis, R-2.5 is Athena which only trades the German30. From experience they are nothing special and under perform. R-50 is a 50k account minimum, and R-400 is a 400k account minimum. There new R-10 starts at a 10k account, it's nothing impressive for a claimed AI bot and trading somewhere in the range of 20 to 32 pairs. Their sales rep couldn’t even give me the exact number of pairs traded when asked. There are far more reputable and sophisticated companies to invest with. I hope this review gives value to someone to not waste your time and capital. Quantum will challenge this review with more false statements to save their reputation, most likely take it down. Quantum never showed accountability or professionalism to the standard you'd expect from an ethical company that does what they claim. Stay far away from Quantum and Ridge Capital Solutions. Update: Your rep checked the accounts weekly. They blame connectivity issues to void refund. Never had problems with real companies. The accounts are closed, and they state it's in profits. It's amazing I closed accounts and somehow these cowards think its acceptable to have my Bank cover there scam, and then offer me to continue their software.

Stay away from this company!! Wow, I was sold on a product was way too good to be true. Both the person that recruited me and the person that helped me set up my account sold me a story that had me all in with this company. I even became a referral lead for them, and was talking to several of my friends and associates about it. Well, fast forward 3 months and the two people that I had been working with were both, reassigned, or quit/were let go, and my account is a disaster. I had been reaching out for help for over two months with no response, and now, they finally responded to me to tell me that they cannot do anything for me. Well, that is just great. There were many many lies to sign me up and now that those lies came to the forefront, I am stuck suffering. What a horrible way to run a company.

The company represents themselves as providing guidance on settings on the bots. Eventhough I followed their guidance, the losses continued. When I asked for a meeting, my rep ghosted me.

My unprofessional and cunning. I give accolades to web site on my title for giving me back my losses.

Still doesn't make sense to me why they have to be so terrible and rude all just to steal from people. My withdrw was taken care of by Hills - croft. Back off now, you have been warned.

This is not written with great pleasure considering my loses with QB. I expected a refund as per their advertisement but nothing is being said for 6 weeks now, i hope they reply after this review. meanwhile, I'm now on CM F○rtuna. reliable and consistent. payment round the clockwork