Quality Liquor StoreReviews of qualityliquorstore.com

Order Nov 20 and it still show not shipped. Won't answer email. Don't use them. You will be out your money

Do not use, will screw you out of money. Sent the wrong item, notified day of receipt, asked if id rather just keep what I had - hell no, it's $125+ less than what I paid for. They promised to resolve but never responded once I asked for return label, thankfully...at least I have an overpriced bottle of something. Multiple attempts to contact with little to no contact or refund.

These people are so slick, but please be careful and DO NOT order from Quality Liquor Store. I had an issue with them back in January 2024, and I ordered a bottle of Le Portier directly from their website and never received it. I kept sending emails and calling, and no one would respond. Finally, almost a month later, I got an email stating that they would be looking into my issue and contact me. This never happened!! I reported the transaction to my financial institution for fraud, and they have yet to refund my money. I took this issue to the BBB and filed a formal complaint. Fast forward, I "THOUGHT" I was doing a pre-order of the Le Portier through an official Le Portier website. Keep in mind the site I was on had a url of shopleportiershay. I placed my order and felt good to go. on February 11, 2024. February comes and goes, so I contacted this company for status. Guess what???? The email address to contact appeared as sales at vistawinespirits !!!!! It's the same email address the quality liquor store uses, so I was right back where I started—this time, losing out twice. As I was NOT refunded the first time. DO NOT ORDER FROM THIS COMPANY!!! UNLESS YOU CAN AFFORD TO THROW MONEY AWAY!!!! I hope they are stopped sooner rather than later, and the phone number is a joke. No one answers, and you will leave messages until you are blue in the face. PLEASE PLEASE STAY AWAY FROM THESE FRAUDS!!!!!! UNJUST DOESN'T PROSPER!!!!!

I ordered from here twice now first time was ok took a while but did get the products. Second time I ordered was horrible. I waited about a week and a half with no updates so I emailed them with no response then a few days later I requested to cancel and it was cancelled with a 10% fine as they call it. I was told the product was not in stock and they were waiting for it. So they sold me a product they did not have to charge me 10% which is ridiculous. You’re selling something you don’t have and then charge people when they want to cancel. It is a scam. Stay away go to your local liquor store instead. I wish I knew this information before I purchased.

I placed an order January 11th here it is over a month. They did not respond to my emails and not answering the phone. This company needs to be reported and shut down ASAP! Definitely about to get the law involved

Poor customer service. Don't reply to emails and shipping is NOT guaranteed. Still trying to locate my purchase. Will never order from this company again

these guys are scammers, they charge your card, print a label to make you think they are going to ship the item and never ship it. they refused to process a refund so I had to dispute the charge with my credit card. AVOID THIS CROOKS AT ALL COST