Qstomize.comReviews of qstomize.com

Order number 62527 - Placed an order for 5 shirts on the 22nd of Nov. Paid for priority freight. Currently 29th Dec and still has not arrived. Contacted customer ‘support’ who blatantly lied about when it was dispatched as can be seen on the tracking details. Contacted them again today to ask if they could follow up with the freight company as the status had not changed in 9 days. Got there stock standard “ We request you to wait a few more days for the updates. If there is no movement in the next week, please reach out to us” This company does not know a thing about customer service. Horrendous. I am sure they will comment back as with others reviews justifying / denying. Just want others to Beaware

I had 2 separate orders. One one 12/5 and one on 12/6. First one I haven’t received and it’s 12/29. Second I received a week later. 24 days later and keep getting emails it’s on its way. I have no use for this product as it’s well after Christmas and was denied a refund. Bad business over all.

WARNING! SCAM I ordered a phone case with printed text on it, but when the case arrived, before I even had the time to use it, the printed text started falling off. Despite multiple emails to the "24/7/365 customer support" I have not got a single answer back. Furthermore, even though the website says that the store is located in the U.S. I had to pay an additional import tax from China along with the already steep shipping price. BAD QUALITY, NO CUSTOMER SUPPORT, ADDITIONAL SHIPPING COSTS. DO NOT BUY EDIT: The reply has nothing to do with my issue and is false. I never got a response and the following was the email I sent: "Hello, I received my product recently and opened the package today but there is an issue with the quality of the product. Even though I so far have not used the phone case at all, the text on it is already falling off. Most of the letters now have black spots on them, still after not even having used the case. This is unacceptable and I demand a refund. "

Would not recommend. I ordered the package back in Feb before the 6th. Tracking shows it is being sent back to them for an unknown reason, never made it into Australia. Tried to email them over 5 times for a resend or refund. No contact back

Bought a custom pillow almost two months ago and it still hasn’t arrived. If you’re abroad expect delivery to take forever.

Items arrives 2 weeks late and the colour was wrong. Have been trying to reach someone at the company but there is no answer and they don't reply to my emails.

Sent me an email to leave a good review and they would refund me money. I left reviews on both links they sent and they never sent a refund and they ignored my email asking about it.

I ordered a custom tapestry, and was super excited to get it in the mail, I just opened the package and am EXTREMELY disapointed in the quality, it's GARBAGE. I would have expected this from wish.com, not a site where I paid over 50 dollars for a custom wall tapestry.. I am beyond pissed. No one give this site your money. EDIT: I DID contact support, and have an email confirming I contacted you.