Kate C.
Outstanding customer service via "live chat"
I'm no expert when it comes to the ins and outs of "dynamic QR codes," so I found myself in a jam when I cancelled my uQR.me account after several years and then had one of our clients call in a panic -- the QR code in the back of her bestselling book was no longer working. During the evening hours in the midst of the Christmas holidays, Donna in the customer service group chatted with me online and restored our account (with a 20% discount) and our old codes were reactivated immediately. Crisis averted! Thank you, Donna!
Response from QRCodeKITSep 24, 2026
Thank you for the review, Kate! A code printed in a book going dark is exactly the kind of crisis where time matters, and we're glad Donna could restore your codes right away, holidays notwithstanding. We'll make sure she sees your words. We're here whenever you need us. The QRCodeKIT Team