Q CreditReviews of qcredit.com

Response from Q CreditDec 5, 2016

Thank you for bringing your concerns to our attention. It is very important to us that you receive the best customer support possible. While we are experiencing a higher call volume at this time, the experience you described is unacceptable; we apologize for the lack of service you have received. We would like to encourage you to please contact our Customer Support team at (866) 288-9653 or email us directly at https://www.qcredit.com/about/contact-us with your concerns. We are prepared to review your correspondence and provide a response directly to you.

Response from Q CreditDec 5, 2016

Thank you for bringing your concerns to our attention. It is very important to us that you receive the best customer support possible. While we are experiencing a higher call volume at this time, the experience you described is unacceptable; we apologize for the lack of service you have received. We would like to encourage you to please contact our Customer Support team at (866) 288-9653 or email us directly at https://www.qcredit.com/about/contact-us with your concerns. We are prepared to review your correspondence and provide a response directly to you.

Response from Q CreditDec 5, 2016

Thank you for bringing your concerns to our attention. When loans are made via the internet and not through a personal interaction, we have to rely that customers have thoroughly researched our product, have read and understood all the costs and terms associated with the loans we offer, and made the decision that Q Credit is the best option to meet their needs. Q Credit offers installment loans with clear terms and no hidden fees. For more information about our company and our product, we invite you to visit our website at www.qcredit.com.

Response from Q CreditDec 5, 2016

We appreciate your feedback related to your experience applying for a Q Credit loan. As a result of a system update, some customers may have experienced an initial delay in funding. We are committed to providing excellent customer support and apologize for any inconvenience you have received. If you have not received your approved funds, please contact our Customer Support team at (866) 288-9653 or email us directly at https://www.qcredit.com/about/contact-us. We will initiate an investigation and provide a response directly to you. Thank you for considering us for your emergency cash needs.