Sindi M.
A FRUSTRATING EXPERIENCE I WON'T REPEAT
I had a very disappointing experience with Qamar Jewelry. My order was marked as delivered, but I never received it. I tried contacting the courier driver multiple times with no response, and there was little clarity on where my package actually was. In the end, I had to go to the courier’s sorting facility myself just to retrieve the parcel - something no customer should have to do. Unfortunately, the experience didn’t end there. One of the items I ordered, a pearl bracelet, arrived damaged. What makes this even more frustrating is that I paid extra for Shipping Protection, yet still received a damaged item. After all the stress and inconvenience just to get the package, this was extremely disappointing. Overall, this was a very poor experience from delivery to product quality. Definitely not worth the hassle, and I won’t be purchasing from them again.
Response from Qamar JewelryApr 10, 2026
Thank you for sharing your experience. We understand your concerns regarding the delivery issue and the condition in which your item arrived, and we appreciate you taking the time to explain the situation in detail. Orders are processed and shipped according to our procedures, and delivery is managed by third-party couriers, which can occasionally lead to challenges outside of our direct control. We also understand how frustrating it must have been to face difficulties in locating your parcel and the inconvenience this caused. Please reach out to [email protected] with your order information and any relevant details, including photos of the item received. Our team will carefully review your case, including the shipping protection on your order, and assist you to ensure the matter is addressed appropriately. We take all customer feedback seriously and remain committed to providing attentive and supportive service.




