Qamar Jewelry Reviews | Read Customer Reviews of qamar-jewelry.com

Qamar Jewelry Reviews | Read Customer Reviews of qamar-jewelry.com

Qamar Jewelry reviews

Showing 143 reviews with 1 star · Clear filters

Chloe L.
Nov 29, 2025
Disappointing, part of order missing.
I ordered a few items of jewellery for Palestine back in September as I wanted to support the cause, but the most important item was missing. After I notified them of this, I was reassured it was on the way. But 2 months later and several emails requesting a tracking number or a refund, I just get the same "reassurance" its on the way but no tracking or proof. I even explained I needed it by 6th December due to move, but nothing. The items that did arrive were nice but not great quality, and definitely not worth the price. I was hoping the missing item would make the order worthwhile. Very Disappointing and a lot of hassle. Since Qamar’s reply here, I have still not received missing item, but lots of emails saying it’s on the way but no tracking number. I have requested a full refund several times now for missing item, but nothing. Unacceptable , Do not trust this site
Response from Qamar JewelryDec 1, 2025
Thank you for your feedback, and I’m really sorry for the frustration this has caused. This definitely isn’t the experience we want for you. Your missing item should have arrived by now, and I apologize for the delay and the repeated back-and-forth without clear updates. I understand how important it was for you to receive it before your move, and I’m sorry we fell short. I’ve prioritized your case now, we’ll make sure you get a proper update with tracking or a resolution right away. Thank you for your patience, and again, I’m truly sorry for the inconvenience.
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Zara
Nov 23, 2025
Poor quality jewellery
Poor quality jewellery. Looks cheap and made with tacky material. However, as they claim to donate to charity linked with Gaza, I will not request a refund. Just making people aware of the quality not being great.
Response from Qamar JewelryNov 25, 2025
Thank you for sharing your feedback, we truly appreciate your honesty. We’re sorry to hear that the quality didn’t meet your expectations, and we take this very seriously. Our pieces are crafted from stainless steel with gold plating, designed to be durable, hypoallergenic, and long-lasting, but we understand that preferences can vary. We also want to reassure you that yes, we are an official partner of the UN’s ShareTheMeal program, and every qualifying purchase directly contributes to providing meals for families in Gaza. Your feedback helps us improve, and we thank you again for taking the time to share it. 💛
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saba
Nov 20, 2025
This company is a scam, using Palestine tragedy to steal your money
Delivery of goods has not arrived; the response is AI generated, customer service is terrible; no care whatsoever that the item is not going to arrive in time for birthday. They have no phone number on website to speak to someone directly. Their website is misleading as it does not say on the front page that delivery can take over 2 months and there is no way to track it. Overall the service is terrible and I would not buy from them again.
Response from Qamar JewelryNov 25, 2025
Thank you for taking the time to share your feedback, I’m truly sorry for the frustration and disappointment this experience has caused. I completely understand how upsetting it is when a gift doesn’t arrive on time, especially for a birthday. We never want any customer to feel ignored, and I apologise if our replies came across as automated or impersonal. We’re a small team handling a very high volume of orders, but we are always here and responding manually to each message, even if some templates are used to ensure accuracy. Regarding delivery times, our shipping timeframe is stated on the checkout page before ordering, but I understand that it can still feel unclear, especially with current delays affecting international post. I’m sorry this wasn’t more visible for you. Again, I’m very sorry for the experience you’ve had. Please feel free to message us with your order number so I can personally monitor it for you and ensure it gets resolved.
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Ayesha
Oct 23, 2025
SCAMMERS
SCAMMERS! Avoid company at all costs!! Major scammers using a charitable cause to steal your money!! I still have not received my items and the company are ghosting me. I don’t even want my money back as they CLAIM it goes to Palestine, I have asked for a replacement but they clearly are a scam!! Ordered 20th Sept, APPARENTLY received my items on 11th Oct. Nearly a whole month later. Courier company took a pic of it in my letterbox but I have confirmed time and time again that I have not received it. Courier company have no number or chat service to contact, SURPRISE SURPRISE!!
Response from Qamar JewelryNov 25, 2025
Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t fully meet your expectations. We’re always striving to improve, and your input helps us do better. If there’s anything specific we can do to make things right, please reach out to our support email, we will be happy to assist!
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Taskin K.
Oct 17, 2025
No goods received and no refund.
I placed an order on 11 September 2025. To date I have still not received my items nor a refund. I sent so many emails and they respond it's in transit or been delivered...which is it??? I haven't got it. They won't refund me and now I'm taking them to small aims court. Disgusting how they using Palestine as a way to steal.
Response from Qamar JewelryNov 25, 2025
Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t fully meet your expectations. We’re always striving to improve, and your input helps us do better. If there’s anything specific we can do to make things right, please reach out to our support email, we will be happy to assist!
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Roberto Z.
Oct 14, 2025
Totale scam.
Totale scam. Arrivata sia una collanina che un braccialetto diverso da quelli acquistati. È doppiamente brutto operare in modo fraudolento sfruttando una giusta causa.
Response from Qamar JewelryNov 25, 2025
Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t fully meet your expectations. We’re always striving to improve, and your input helps us do better. If there’s anything specific we can do to make things right, please reach out to our support email, we will be happy to assist!
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Consumer
Oct 8, 2025
I haven’t received my order
Ordered from the Palestine range almost a month ago. I haven’t received my order, plus no response from customer service.
Response from Qamar JewelryNov 25, 2025
Thank you for sharing your feedback. I’m sorry to hear that your experience didn’t fully meet your expectations. We’re always striving to improve, and your input helps us do better. If there’s anything specific we can do to make things right, please reach out to our support email, we will be happy to assist!
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