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Selling non-existent jewellery
Selling non-existent jewellery. I ordered an item over a month ago and nothing has arrived. I’ve asked several times for a refund but (when they bother to reply which is rare) I’m told they can’t because it’s already shipped. On the tracking number I was given I can see it’s still not been picked up and is in China. I will try to get the money back through my card issuer and register it as a fraudulent transaction.
Response from Qamar JewelryJan 6, 2026
Thank you for your feedback, and I’m really sorry for the frustration this has caused. We want to be very clear that we do not sell non-existent items, and we understand how concerning it is when shipping updates take longer than expected. Once an order is dispatched, tracking can sometimes take time to update, especially while it’s moving through international transit. That said, we don’t want you feeling ignored or stuck. Please reach out to our support team again with your order number so we can review your case properly and work toward a resolution. We truly want to address your concerns and appreciate the chance to do so.




