Qamar JewelryReviews of qamar-jewelry.com

Response from Qamar JewelryFeb 3, 2026

We understand how frustrating it can be when a product doesn’t match what you expected, and we really appreciate you taking the time to share your experience. Our pieces, including the necklaces, rings, and bracelets with Arabic scripts, are designed to be delicate and intricate, which can sometimes make the details appear smaller than in photos. We also want to clarify that the promotional offers are carefully applied, and we’re happy to review any order to make sure everything was correctly included. Supporting Palestine is at the heart of what we do, and every purchase helps provide meaningful support. Please email us at [email protected] so our team can personally assist you and ensure your concerns are addressed.

Response from Qamar JewelryJan 30, 2026

Hi Thea, We are truly very sorry for your experience and for the frustration this situation has caused you. Waiting this long without receiving your order and feeling that your refund requests were not properly addressed is absolutely not acceptable, and we sincerely apologize. This is never our intention, and we want you to know that we are taking your case and all escalations like this very seriously. We have already reached out to you via email, so we can handle this directly and move toward a resolution as quickly as possible. Please be assured that we are reviewing your order details with priority and will work with you to resolve this properly. We value transparency and customer trust, and we regret that we did not meet that standard in your experience. Thank you for your patience, and again, we are deeply sorry.

Response from Qamar JewelryJan 30, 2026

Hi Rosa, We’re truly sorry to hear about your experience, especially with the delayed delivery, incomplete shipment, and the damaged items you received. That’s absolutely not the standard we want for any of our customers, and we understand why you’re upset. We sincerely apologize for the inconvenience and disappointment this has caused. We have already reached out to you via email regarding this matter and are actively working with you there so we can resolve everything properly and as quickly as possible. Please know that we are willing to make this up to you. Your case is being handled with priority, and we’ll continue coordinating through email to provide a fair and satisfactory solution. Thank you for your patience and for giving us the chance to put this right.

Response from Qamar JewelryJan 30, 2026

Hello Kimberley, We’re really sorry to read this, and we truly appreciate you taking the time to share your experience. This is not the level of service or product quality we aim to provide, and we understand how frustrating this situation must feel. We sincerely apologize for the disappointment with the delivery time, the product, and the return process. Your concern about the return shipment and tracking is completely valid, and we never want a customer to feel unheard or unsupported. Please allow us to make this right. Kindly contact us directly via email with your order details and any proof of return shipment you may have, and we will personally coordinate your case and handle this as a priority. We will review everything carefully and work toward a fair resolution as quickly as possible. Again, we’re truly sorry for the experience you’ve had, and we hope you’ll give us the chance to fix this for you.

Response from Qamar JewelryJan 27, 2026

Thank you for sharing your experience, and we’re really sorry to hear about the frustration this caused. Our Buy 1 Get 1 offer does apply to items and the free product must be added to the cart for it to be included. That said, you should never feel ignored or left without support, and we sincerely apologize if communication stopped on our end. We would genuinely like to look into this for you and make sure your concern is properly resolved. Please reach out to us again with your order number so we can review what happened and assist you further.

Response from Qamar JewelryJan 27, 2026

Hello Daphhe, We are very sorry to hear about your experience and sincerely apologize for the inconvenience. We received your order, and it appears that only part of it was missing. As soon as you reached out to us, we responded to your message and have been actively working to help you resolve the issue. Please know that we are not scammers, our team is committed to ensuring every customer receives their complete order and support when needed.

Response from Qamar JewelryJan 24, 2026

Thank you for sharing your experience, and we’re truly sorry for the frustration this has caused you. We completely understand how upsetting it is to wait so long for an order and feel left without proper updates. We want to sincerely apologize for the delays and the lack of timely communication. This is not the level of service we aim to provide, and we take your feedback very seriously. In some cases, tracking statuses remain stuck on “out for delivery” due to courier system delays, but that does not excuse the lack of clear responses from our side. We would really like the opportunity to properly review your case and resolve this for you. Please contact us directly at our support email with your order number so we can escalate this with the team and provide a clear resolution. We appreciate you taking the time to leave this feedback, even though it’s difficult to hear. Your experience matters to us, and we are committed to improving and making things right where possible.

Response from Qamar JewelryJan 24, 2026

Thank you for your feedback, and we’re really sorry for the inconvenience this has caused you. This is definitely not the experience we want for our customers, and we understand how frustrating it is to be waiting without updates. Please reach out to us again at our support email with your order number so we can prioritize your case and escalate it with our shipping team. We’ll make sure to investigate this properly and provide you with a resolution as soon as possible. We truly appreciate your patience and the chance to make this right.