Qamar JewelryReviews of qamar-jewelry.com

Ideally I would not even give one star. I received 2 braclets . One has metal spike and injured my wrist and the other was broken after only wearing it one time and changed its colour. When I emailed them they initially offered a replacement of any kind and asked to keep them. Then when I agreed they then asked to let them know which other products I want. So far I thought they were really professional but after I gave them my choices they started to behave different. First they asked for the photos of the damaged products before sending the replacement (fair enough). When I provided these they said they will progress with replacement then sent another email to say actually you have to pay for the replacement or return the damaged product at your expenses. I really could not believe this!!!it took several emails to try to sort out this over 3weeks and has not been sorted. I am sad to say they are not honest and transparent in their business despite they claim good cause for their products in supporting Palastine which was my reason to buy their products. I tried to upload emails correspondence here for transparency but I couldn’t . Here is copy of these: “Thank you for providing those photos. I have escalated this issue with our team and can arrange to send you a replacement right away. Please let me know if you would like to proceed with the replacement or if you still prefer to return the items for a refund. Please note that, per our return policy, the cost of return shipping is the responsibility of the customer. I look forward to your decision so we can resolve this for you as soon as possible.”” Last email: Before I proceed, I would like to sincerely apologize for not clearly mentioning earlier that for exchanges to different products there is a minimal processing fee of €8.99 euro per piece. For two items, the total would be €17.98.

This company is a complete scam. I ordered a few pieces for Ramadan gifts; only one came, and it is pure garbage. Temu has it cheaper and better. The rest of the order never came, and I doubt that it will. Do not buy! I lost a lot of money; it is a scam.The customer service is fake

Qamar has replied to my review suggesting i reach out to them and they will help . I have done this already, they re-iterated repeatedly that their offer of a 50% refund with no return was ‘ a mistake’ it must go back to China. No point in repeating that endlessly i said, but no softening on their stance . A cimplete shambles of a company and so dishonest! Rubbish product! Made in China and absolutely unusable as minuscule. I ordered a set of earrings for £28, took 4 weeks to arrive from China & received a tiny bit of coloured tin - too small to fit on my ears, or even a small child’s. after complaining I was offered a refund of 50% & told to keep earrings. refund never arrived, on chasing up I was told the promised refund was a ‘mistake’ and to send them back to China. They’understand my frustration’ !!

Items missing from the order, when complained about it, was told it's out of stock and was given an alternate option which I agreed upon..and guess what boom.. they vanished.. I have bee waiting for the response but seems they have recalled all thier emails, not to worry guys.. I have screenshots of the conversation. I will keep writing until I receive my order. I expected better service since they promise they run the business for a good cause.. I can totally see that. I feel very upset and frustrated.

The good reviews are fake! This company is a scam. Never received item and never received a refund. The item ships from China and their website is all AI. The founder is not real, none of the photos are real.

It's been absolutely horrible! And it's still an ongoing saga. I don't recommend using this company at all.

I ordered a piece of jewellery (chain with pendant), they had an offer on (buy one get one free). Only one item arrived and the chain was all tangled up. So I reached out to customer service and they kindly send a replacement. Same story, only one item and the chain is all tangled up and you cannot undo it. Meaning the jewellery is not wearable. So I asked for a refund but the company is located in China and it will cost me more to return the item than the refund I will receive.

Do not buy from here. Product is cheap from China, they ignore you and ignore and ignore you. Poor customer service. Cheap cheap quality (its from China, after several emails i managed to obtain a return address and after 2 months, still NOT RCEIVED MY REFUND) hiding behind the palestinian cause. DO NOT BUY.