Patty D.
No Puzzle and HORRIBLE Customer Service!
I wouldn't know the quality of the puzzles, but I can tell you their customer service is horrible! I ordered my puzzle over TWO WEEKS ago and heard NOTHING, so I emailed them, siting their policy for cancellation, saying that if they cannot get it to me in time for Christmas, I will have to cancel the order...then they just cancelled it!? No explanation until I emailed them again. Their excuse is basically they can't keep up with the supply and demand, so b/c they can't get it to me FOUR weeks after I ordered the puzzle (which is ludicrous, considering they say right on their website that orders are filled within 24-48 hours??) they cancelled it?? Would've been nice of them to tell me this the first time and oh...sign your name on the email when you respond to me so that I know who I'm talking to?? What do you think, I'm going to hunt you down if you are nice and tell me your first name?? They take no accountability for the poor service they're providing! HORRIBLE customer service to say the least. Need to hire more competent individuals, sadly!