Pure ReignPremium Streetwear Apparel
Pure Reign (purereigncl.com) has 79 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Alisha G.
PURE TRASH, took my money canceled my order for no reason. Still dont have my money back either. Super unprofessional Lazy Bad Customer Service -5 star
Response from Pure ReignDec 26, 2022
Your order was cancelled/refunded because the item was out of stock. Our customer service team has responded to your emails & called so you are aware. Allow up to 3 business days for the funds to return to the original payment form.
Odaryl D.
I done reached out to you guys twice about my missing pair of jeans. I ordered two and only got one pair. Can’t get nobody to get back in contact with me
Mookie B.
I email you guys , I paid for express shipping stilll no pants !! I hope this not a scam …
Response from Pure ReignDec 26, 2021
The customer ordered a pair of denim that is on back order. The shipping time frame is in the product description. Express shipping will be applied when the denim is ready to ship. You also emailed us a few hours prior to leaving this review. This does not give our customer service team enough time to reply.
Prince C.
The scam was “ whole time I’m thinking my pants are coming & no pants come . The money got took out my account then put back in but you have all my account information not to mention, I never canceled my order . From the consumers perspective I feel business should have been properly conducted . But it wasn’t .
Response from Pure ReignNov 9, 2021
Business was conducted properly , your order was flagged for fraud. (Which is why we cancelled the order). As you stated you received the funds back to your account. I’m unsure as to what information you believe we have from you. But there is none. The customer received the funds back to the original payment form.
Raneisha C.
They stole my money never received my order and they told me it was nothing they could do smh never again
Response from Pure ReignJul 19, 2021
This is a blatant lie. Order #1420 states delivered by the post office with the tracking info provided. Furthermore even if the package was lost in the mail, we are not responsible for those.
Adrian M.
Places my order over 5-6 weeks ago still have no update on my order smh
customer
How am I suppose to review something I haven’t received I ordered a month ago still hasn’t even shipped out
Vashawn M.
I have to wait forever for expensive jeans that I don’t know if they’re even coming
Response from Pure ReignApr 22, 2021
If you ordered our stacked denim , it is on our website for Pre-Order. Which is listed in the description and our Instagram page.
