EW
The order of Soymilk failed twice
The order of Soymilk failed twice. First time damaged by UPS. The second time was leaking.

style=p.thick { font-weight: bold;}***ATTENTION*** Some orders may take longer than anticipated due to current circumstances and carrier delays. We're working to get all shipments out as quickly and safely as possible. If you are experiencing any issues with your order, please email us at [email protected] and we would be happy to assist you. We hope you and your loved ones are healthy and safe! Pure Modern Living is a one-stop online health food store that provides individuals and families with natural, wholesome, and safe food and household products. With over 25,000 natural products in our store, we strive to take the hassle out of shopping for natural foods, pet care products, organic baby supplies, vitamins and supplements, and more. Discover how easy and convenient shopping for safe, wholesome products can be. Visit our online store today! https://puremodernliving.com/
Pure Modern Living (puremodernliving.com) has 369 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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EW
The order of Soymilk failed twice. First time damaged by UPS. The second time was leaking.
Carolyn M.
The WORST experience I’ve EVER had with any company. They got my order wrong 4 times! FOUR. And, all I get for it is a coupon. I obviously got my money back for 1 of 2 boxes I didn’t receive. I received 1 box that was correct out of 8 that were delivered. They think a 20% coupon to order more stuff is a proper way to apologize. They should’ve returned ALL of my money! Now, I’m going to go join all the other bad reviews on Facebook, Yelp, Google, etc and also tell everyone I know. This company SUCKS!!!!!
Don R.
The product was damaged in shipping and returned to sender, twice. Neither time did PML make any effort to follow up. I had to contact UPS myself to learn the status. Nor did PML, after the first time it happened, take any steps to assure it wouldn't happen again (better packing, mark as fragile, etc.). The only positive is that I received a full refund.
Diane
Sadly the first box broke in transit but they were nice enough to send me my order again. Received the broken bottles and then the new order was TERRIBLE because it’s just liquid with no live culture in it as usually this should curdle like yoghurt or thicken and it hasn’t. I think it’s got no live culture in 2 bottles. Would not buy this brand again.
Oscar D.
after 2 months did NOT receive my order! still waiting for refund
Andrea S.
UNSUBSCRIBE
THAIR W.
I ordered the wrong scent while ordering 5 bottles of J.R.Watkins dish soap. Within 10 minutes, I sent two emails , explaining my mistake and my desire to cancel the order.I was told the request would be looked into and then the order was shipped 5-(yes, 5) days later. Then I received an email that I could refuse the delivery but I missed the drop-off and there you go. I would give minus stars if you went that low. Guess they really needed my $45.78.
Charity
You sent me the wrong product and haven't yet responded to my emails to make it right.
Response from Pure Modern LivingFeb 18, 2021
Hi Charity, We are sorry to hear you received the wrong product and would be happy to make this right for you! It looks like our support staff did send responses to you on 2/7 and again on 2/10 with a follow up question so we could resolve this issue for you but have not received a response. If you do not see these emails in your inbox, please be sure to check your spam/promotions folder to be sure they were not filtered in there by mistake. If you are still having issues, please reach out to [email protected] and we would be happy to further assist you! Best, Pure Modern Living