Pure Modern LivingReviews of puremodernliving.com

They didn’t ship me the whole order, then some of the items they did ship arrived damaged. I called the customer service number on the website, which just re-routes you to go back online and email them (which is ridiculous, I feel like they just have a number for the sake of having one?). When I went online to email them about, I still have not received a response. I didn’t however just get an email for this review, which I am now filling out. I will give them 48 hours before I get my credit card company involved to refund the part of the order I am out.

I wanted the Alba Botanical Very Emolliant lotion advertised & pictured on their site. I contacted them BEFORE placing the order to confirm they had it specifically & they said yes. I ordered it but Daily Moisturizer was delivered instead. I reported the problem the same day & asked for refund. They said they'd check with manufacturer to see if it was the same formula. I'm still waiting... Of course, they can't be reached by phone. I noticed they didn't publish my review on their website so I'm writing it here.

3 separate times my order was damaged once UPS got it in their network. Customer service was helpful but this is not sustainable. I will not be shopping here again if UPS is bringing me my package.

I received an entirely different hot sauce than what I ordered.

Both cases of Hapi water I ordered were expired from May.

I never got my order. Where is it. You took my money.

We received the wrong. I went back and checked my order. I ordered the right thing but got the wrong thing. We are elderly and don't need the hassle of taking returns back to UPS. We'll just trash the stuff, eat the loss and not order from you again.

Did not receive product ordered