Carmen
They are a fraud
They are a fraud, the don't send you whatever you buy from them and when you ask for your order the keep sending you emails asking you for patients
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Purefeel (purefeel.shop) has 127 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Carmen
They are a fraud, the don't send you whatever you buy from them and when you ask for your order the keep sending you emails asking you for patients
Peggy Trout F.
Horrible company. 2 month wait to get wrong merchandise...learned my lesson to research first and not to buy from China
CM H.
Also scammed. Same story as everyone. Bought 6 chair colours, arrived months late - Wong color (weird brown not white) and didn’t work on the chairs at all, but we have a chair like in their image. Contacted them about 6 times. Once said they promise to help. 1.5 months later than that, never did. Also, company wasn’t purfeel when we registered (which is why I didn’t see these reviews.)
J L.
FOR THOSE OUT THERE WHO ORDERED FROM THAT FB AD PUREFEEL.SHOP AKA: Fancybook and as TrendGog @ trendywant.com HERE'S THE ADDRESS. PLEASE ALL OF YOU FILE A CLAIM TO THE FTC. PUREFEEL PHONE #86 18065853561 ADDRESS: TIANXINHENG JEMEI DISTRICT RUANJIANYUAN 3QI B11 2102-2 XIAMEN, FIYIAN 361000 CHINA OR ONLINE: ftccomplaintassistant.gov THE MORE CLAIMS THE BETTER. SHE CLAIMS TO BE WORKING OUT OF THE UK. THEY DONT HAVE HER BUSINESS LISTED THERE OR IN CANADA. SHE'S THE OWNER AND THE CUSTOMER SERVICE PERSON. SCAM. NO DELIVERIES NO REFUNDS . Shame on FB . The FTC fined them 5 billion follows for the 500 million accounts that were hacked and they told no one.
Lynne
Would give zero if I could. Why oh why did I not research this company. No chair covers to be seen after nearly two months and the usual "wait patiently" email I received when I complained. I've obviously been scammed. I will avoid buying from Facebook ads in future. Dreadful company and no recompense. We've all lost our money.
Mariana T.
I was scammed too. Sent several emails no answer.,Makes me MAD! Spent $100 on 01/12/2020 and haven’t heard a word. I used PayPal.. hopefully I’ll get $ back,, I tried writing a post WITHOUT a star but had select a star. Not worthy of (1) star.,
khamsouk S.
I wished that I have read all these reviews first as I’ve fallen to be another one of their victims. Ordered chair covers with textured patterns on them, a few months later...finally got them, but of course, not close to what I ordered. Obviously I emailed them along with attachments of photos I took to compare and explain to them that they got the orders wrong. They wrote back saying it’s the same. What I received was plan red covers, but I clearly ordered the textured pattern ones. I even took snapshots of my order and photos to show them. They can’t be any different, how can they not tell them apart? I’m like others writing reviews on here, I feel ripped off, cheated and deceived by this company. It’ll be the first and last time that’s for sure. It pays to do research on a company before purchasing anything and read the reviews before making any decisions. Sad company, sad reviews from another highly disappointed customer. This company is sterling money of people and the truth are in the reviews. You have been warned!!
Cara
Waste of time and your money, stay away! This company is a con artist. Bought 4 chair covers and they sent me the wrong chair cover colour. Returning the 4 covers would cost me more then the product itself cost combined... so I unwilling took their ‘partial return refund’ offer.... well the refund never arrived... and when I wrote over and over again to follow up they denied they are at fault at all and won’t refund me... Still have the pictures of the wrong product but they deny and don’t pay back! They are cons, I would avoid this company all together.