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Purefeel (purefeel.shop) has 127 customer reviews on Five Star Index, with an average rating of 1.2 out of 5.
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Katie S.
Products were nothing like described or pictured on their website. Product received was a cheap stretch fabric in a different colour. Website is also now down, I assume it is a scam website. Currently disputing through PayPal. Don't shop here!
Thuy T.
Hello, I am very disappointed and very upset , I can’t wait any longer , this order has been placed over 3 months , it is rediculous. Please give me refund
Kathy S.
It took me over 2 months to receive my chair covers and when they arrived, they were not even close to what I ordered. They were not the same color or texture as depicted on their site and were made of a very cheap material which was like cheap sheets. Also, the covers have corners that stick out and do not pull flush with the chair as depicted in their photos. Since they are from China, I will just throw them away rather than waste my money sending them back. I've learned a valuable lesson; never order something on-line from China!
SHANA H.
I placed an order. Order was incorrect and they are too small. Sent an email and no response. Will never order out the country again. Wasted $$$ and still need chair covers. Will not stop here. Reaching out to better business bureau as well. They are robbing us.
YHR W.
I ordered chair cover in Jan 2020 and not receive it yet. Sent couple emails and always said it is on the way since mid Feb 2020. Not sure this is a scam business or a normal way for them to ship goods? Do not recommend to purchase anything from them unless you have plenty time to deal with them.
Judi F.
Just recieved my order after a very long wait and so disappointed. Nothing like the colour I ordered. I wish I had of read these reviews first. Lesson learned!! Very, very disappointed.
Miike A.
Worst company. 3 month wait to get wrong merchandise and 4 month to get an answer to my emails. Still they ask me to pay for return. The worst material ever, bad bad bad.
David & Dee Dee E.
I ordered the sofa covers from Purefeel in November 2019 and just now got my order 4/7/2020. The items was nothing like they look like in the online store, the color was completely different and it is a very fine fabric. I would not recommend buying anything from them. Since they are in China it's not worth returning to get my money back so I am out over $100.
