PurefeelReviews of purefeel.shop

Original order made on August 21, 2023 #AG769474512CN - not delivered. Contact made September 8, 2023 Response from seller September 11, 2023 Follow-up September 25, 2023 Reissue of product supposedly made September 26, 2023 #AT051561398CN No activity found on tracking number, request for refund on September 30, 2023 Response received October 2, 2023 stating order is in transit. No activity found on tracking number. Request for correct tracking information made on October 3, 2023. Provided screenshot of incorrect tracking number on October 6, 2023. Replied on October 7, 2023, pointing out the error. No activity on tracking number. Response received October 7, 2023 advising that "logistics provider" will be contacted and told to wait/be patient.  No activity found on tracking number as of October 30, 2023. Products still not received.

I ordered 4 pairs of jeans for $34.99 that were never delivered. After emailing the company they said that they were already delivered. They weren't. They keep telling me to be patient but I just want my money back.

Never received my order and every time I email them they tell me to be patient and they will resend it. They also blame the postal service. Will NEVER order from them again, I believe I've been scammed.:/

DO NOT, DO NOT, DO NOT ORDER FROM THIS COMPANY! I placed an order on August 30th for a pair of jeans. No product received and no money refunded. Several emails sent and now they are asking for my bank information to refund me!!!

I placed an order for 5 pairs of jeans for the price of $31.98. I never received the jeans even though their tracking said it was delivered. I was home that day and the mail was handed to me. I contacted the company and they said they would send me a replacement order. They gave me a tracking number but after 3 weeks, the tracking number they gave me cannot be found on the China Post website. I've sent them several emails regarding this. I just want my money back now and want nothing to do with this company. They're obviously scam artists.

I wish I could have given less that 1 star. Placed my order on August 18 and after 3 unanswered emails, I filed a dispute with my bank on September 28. My money was returned but this is most definitely a site that you should avoid.

This place took my money and never sent my products. They do not respond to emails and customer service is poor. They lie and say they delivered it but no delivery service even recognize their tracking number. So disappointed and so mad that I was scammed.

Ordered in August. It is now October. They’ve sent me 2 different tracking numbers and never received anything not even a refund. Scammers.