Puppy Dogs & Ice CreamReviews of puppydogsandicecream.com

Very prompt response to emails and friendly customer service. The books chose for my daughter are perfect. The books are very well written and the images are beautiful.

Customer Service like I expected 40 years ago. Grace, the representative quickly investigated my problem and solved it within half a day. She had the ability to verify my accidental duplicate order. Cancel it and process a refund in a quicker time than I ever expected by any CSR that I've dealt with.

I accidentally ordered a 2nd bundle and used chat to contact the company. It was too early for chat so they changed it automatically to an email! I got my refund that day. Great customer service!!

Very helpful

Fast shipping, Aurora my granddaughter likes her books, prices good! Great support staff.

I didn't realize I was subscribing for a membership and was shocked when I saw that amount on my credit card bill. I am 83 and don't always make good decisions, I guess. Thank you so much for making this problem easy to solve.

Very cooperative

The communication I received from Customer Service persons was polite and kind which I greatly appreciate.