Sherry M.
This company is a scam
This company is a scam. They will send you the books you ordered then make unauthorized charges through PayPal.

Puppy Dogs & Ice Cream is a children’s book publishing company based out of San Diego, CA. We’re a small team of writers, designers, illustrators and book lovers who are committed to providing children’s books that are high quality and entertaining. We strive to make meaningful and educational stories that help children grow into the best versions of themselves. Our books are printed here in the USA and each book is carefully made with love and the intent to instill lifelong values within our readers. Our Authors are from across the globe and bring unique passion and expertise to stories they create. By bringing our books into the world, we hope to reignite a love for reading and writing, one child at a time.
Puppy Dogs & Ice Cream (puppydogsandicecream.com) has 179 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Books & Magazines · San Francisco, California
Excellent

Books & Magazines · San Diego, California
Excellent

Books & Magazines · Los Angeles, California
Excellent

Books & Magazines · Los Angeles, California
Excellent
Showing 96 reviews with 1 star · Clear filters
Sherry M.
This company is a scam. They will send you the books you ordered then make unauthorized charges through PayPal.
Steve M.
I placed an order and a few weeks later they tried to charge my card an amount 3 time that of my ordinal order. Read other complaints and review their record with BBB and you will see this is their common practice.
Robin S.
Reading some of the negative reviews re charging unordered subscriptions. I bought 3 books a month ago. Now I've been dinged $90 for an annual subscription I never agreed to. These guys are bandits!!!
Wendy N.
I purchased books. Then 1 month later they charged my credit card $124 for some digital library that I did not consent to. There are many reports of this happening on the Better Business Bureau.
Gloria B.
How disappointing that I get a small, thin paperback that I ordered for $9.95 and get charged $38.06, in June. Then in July, was billed $104.03. I had agreed to nothing more than the first book. I have disputed the charges and will report to the BBB.
Patricia C.
Horrible experience ……I tried purchasing a3 book bundle first with PayPal……that selection did not work and it sent me back to credit card…..next I put in info for My valid credit card 2 times and it declined it 2 times ……I deleted my info both times and now I feel like I have been scammed and someone may have stolen my info……….horrible and now I am calling my credit card to alert them!!!!!!
S
Horrible scam-like experience with this company! After making one purchase, PDIC began charging my visa $9.95/month for a digital subscription I never signed up for. I tried numerous times to contact them to demand they stop, only to discover there’s no way to communicate with them – emails bounce back "no reply' and instruct to contact customer service via website", which gives a menu of irrelevant options. Clicking one instructed me to submit my email to get a code to communicate, but no code ever arrived – I tried 4 times on 2 different browsers. Calling PDIC instructed me to go to website. Only after complaining to Better Business Bureau did PDIC reverse the fraudulent charges from my visa. They had the gall to say I signed up for the subscription and were sorry its website code feature didn’t work when I tried. Lastly, there appears no way to get off its junk marketing emails. I unsubscribed 2x but continue to get them – I’ve now blocked PDIC via my Google mail. To date 59 complaints against PDIC with issues like mine are posted on BBB.
Mimi
Horrible customer service. Watch out for the on-line access. You will be charged, and it is a monthly subscription! I bought over $300 worth of books, then noticed not one but two $9.95 charges for subscriptions I thought were free because I bought the books. Why would I buy books, if I can just access them. It would be one or the other. What is worse, since I must have misunderstood...You can't get a response. They tell you to make a ticket. No place to make a ticket. They even have the question on my account on their site, "What is this?" to explain why the on-line access. If it was so straight forward and above board, why do you need to tell people what they ordered? Is this a scam because people just get frustrated and give up? Is $20 really worth it? I would love a response!