LH
BE WARNED.
BE WARNED. AVOID. Recommend avoiding this brand & EKOMM. Completely misled and misinformed by their advertising, I only tried the product (smart watch) based on their "no quibble satisfaction guarantee" claims. Found the product not simple to use at all, very poor quality screen protector and they have been nothing but difficult after I requested a refund. They are now asking me to ship the product to China at my own cost and keep referring me to a refund policy that never existed on their website, is not there today and was not stated anywhere throughout the checkout or on any of the transaction / order emails. In addition they billed me three separate amounts for one order containing three items which all seems to be rather strange and created issues when I tried to raise a dispute through PayPal for assistance. To date I have not received support from PayPal with the issue. Still waiting to hear back from EKOMM regarding my refund and them sticking to their claims of "complete customer satisfaction guaranteed". Would recommend avoiding this seller.


