Tom. A.
I ordered a black rubber strap for my…
I ordered a black rubber strap for my Rolex 4 weeks ago and to this date i never received it. I had to open a chargeback with my bank to get my money back! Support is not even there!
Response from PtahcronAug 8, 2026
Hi Tom, We’re sorry to hear that you haven’t received your order and were unable to reach our support team. We’ve requested your order details privately through Trustpilot so we can locate the purchase, review the shipping status, and check the status of the bank dispute. Please provide your order number and the email address used for the purchase through Trustpilot’s secure request. Once we can identify the order, our team will investigate and respond as quickly as possible. — Ptahchron Support Team



